Summary
Overview
Work History
Education
Skills
Timeline
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Katlin Merrill

North Las Vegas,United States

Summary

Driven student seeks to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Counseling Student Intern

Bridge Counseling Associates
Las Vegas, NV
02.2022 - 05.2022
  • Conducted client consultations and collaborated with other agency professionals to discuss courses of treatment.
  • Observed and concisely described client behavior and activities in medical context, advising on mental health concerns.
  • Established and maintained reciprocal working relationships with clients, family members and other staff, contributing to team cohesion and comprehensive patient care.
  • Applied variety of psychological methods and techniques in screening, assessment and evaluation of clients.
  • Encouraged participants to open up and share thoughts at group counseling sessions.
  • Observed over 30 individuals and groups to assess, evaluate and predict behaviors.

Associate Manager

Express Clothing
Las Vegas, NV
08.2019 - 04.2022
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Mentored and supported about 40 employees to create strong workplace culture

Education

Bachelor of Science - Psychology

Nevada State College
Henderson, NV
05.2022

Associate of Arts -

College of Southern Nevada
Las Vegas, NV
05.2020

Skills

  • Communications theory
  • Employee Motivation
  • Business Leadership
  • Staff Scheduling
  • Customer Service Management
  • Verbal and Written Communication
  • Decision Making
  • Assignment Delegation
  • Problem Anticipation and Resolution
  • Performance Assessment
  • Policy Development and Enforcement

Timeline

Counseling Student Intern

Bridge Counseling Associates
02.2022 - 05.2022

Associate Manager

Express Clothing
08.2019 - 04.2022

Bachelor of Science - Psychology

Nevada State College

Associate of Arts -

College of Southern Nevada

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Katlin Merrill