Katlyn Laird
FRESNO,CA
Summary
Expand my current skills and to secure a position with a great company where I can utilize my skills to the benefit of my employer.
Overview
8
8
years of professional experience
Work History
Fire Extinguisher Technician
Jorgensen Company
Fresno, California
06.2025 - 03.2026
- Conducted thorough inspections, repairs, and testing of fire extinguishers using specialized tools and equipment.
- Coordinated inspection and maintenance schedules with customers to ensure compliance and safety.
- Fire extinguisher inspection and maintenance.
- Conducted hands-on fire extinguisher safety courses for businesses, enhancing employee preparedness and safety awareness.
- Achieved high customer satisfaction by actively listening to needs and providing customized maintenance solutions.
- Managed personal schedule to ensure timely customer service and availability.
Event Assistant
Photography and Events by Desiree Dunlap
Fresno, California
01.2023 - 12.2025
- Coordinated logistics for diverse photography and event services, ensuring smooth execution and client satisfaction.
- Set up event spaces, ensuring all elements were organized and visually appealing.
- Managed inventory of event supplies and equipment for seamless operations.
- Maintained cleanliness and organization of bar area, contributing to positive guest experience and operational efficiency.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Executed opening and closing duties, facilitating smooth transitions between events and maintaining operational readiness.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Customer Service/Dispatch
White Bear Transportation
Fresno, CA
02.2021 - 03.2022
- Handled inbound and outbound calls to assist customers with inquiries.
- Dispatched BOLs to fulfill customer requests.
- Developed driver route sheets to optimize delivery processes.
- Processed billing for freight companies to ensure timely payments.
- Calculated freight shipping rates based on weight and distance.
- Compiled detailed manifests for shipping operations to ensure accuracy.
- Created and managed spreadsheets for data analysis to track performance trends.
Merchandise Handler
Brandt Consolidated
Fresno, CA
03.2020 - 09.2020
- Managed shipping and receiving of products to ensure timely inventory flow.
- Labeled and built customer orders for efficient fulfillment.
- Order checking along with basic office tasks.
- Produced printed materials to support various project needs.
- Full Time, seasonal.
Front Desk Personnel
Elaine’s pet resort
Fresno, CA
10.2017 - 03.2019
- Assisted customers with inquiries and requests, enhancing overall service experience
- Answered multi-line phones, ensuring timely communication with clients
- Inputting reservations/data into computer
- Maintained orderly filing system, facilitating quick access to important documents
- Monitored pets and ensured proper handling of their belongings
Education
Skills
- Proficient in Microsoft Word
- Proficient in Excel
- Typing 55 wpm
- Excellent phone skills
- Motivated
- Hard worker
- Aptitude for learning new skills quickly
- Organizational skills
- Customer communication
- Attention to detail
- Problem solving
Timeline
Fire Extinguisher Technician
Jorgensen Company
06.2025 - 03.2026
Event Assistant
Photography and Events by Desiree Dunlap
01.2023 - 12.2025
Customer Service/Dispatch
White Bear Transportation
02.2021 - 03.2022
Merchandise Handler
Brandt Consolidated
03.2020 - 09.2020
Front Desk Personnel
Elaine’s pet resort
10.2017 - 03.2019