Summary
Overview
Work History
Education
Skills
Timeline
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Katlyn Lambright

Grandville,MI

Summary

Efficient and focused human resources professional, experienced in office management and staffing support. Supports pre-employment staffing during the onboarding process, managing employee files, and compliance requirements. Adaptable and willing to go an extra mile and learn new tasks.

Overview

4
4
years of professional experience

Work History

HR Assistant

Samaritas
Grand Rapids, Michigan
06.2023 - Current
  • Onboard new employees and maintain personnel files.
  • Process employee benefit inquiries and guide staff through enrollment procedures.
  • Manage employee files, ensuring compliance with company policies and regulations.
  • Collaborate with team members to improve HR processes and enhance service delivery.
  • Initialized background checks for potential new hires.
  • Guide new hires through onboarding and explain documentation requirements to facilitate HR process.
  • Maintain employee records in compliance with state and federal regulations.
  • Process employee requests for leave under FMLA guidelines accurately and efficiently.
  • Assisted in preparing detailed audit reports and documentation for compliance reviews.

HR Assistant

Wedgwood Christian Services
Grand Rapids, Michigan
11.2022 - 06.2023
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Created, organized, and maintained employee personnel files to keep sensitive data secure.
  • Responded to internal and external HR-related inquiries or requests.
  • Managed confidential employee information with discretion and integrity.
  • Updated HR databases with employee changes in position, salary, and personal information.
  • Maintained employee records in compliance with state and federal regulations.
  • Managed recruitment processes, including posting job ads, screening applications, and coordinating interviews.

Customer Resolution Specialist

DTE Energy
Grand Rapids, Michigan
10.2021 - 11.2022
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Responded to customer complaints in a timely manner.
  • Maintained accurate records of customer interactions and transactions.
  • Developed strategies for improving the overall quality of the customer experience.
  • Monitored emergency calls and prioritized response actions effectively.
  • Communicated with first responders to relay critical information promptly.
  • Provided support to callers, offering reassurance during high-stress situations.

Education

GED -

Rogers High School
01-2018

Skills

  • Onboarding procedures
  • Employee benefits administration
  • Compliance management
  • HR database management
  • Employee relations
  • Attention to detail
  • Effective communication
  • FMLA compliance
  • Team collaboration

Timeline

HR Assistant

Samaritas
06.2023 - Current

HR Assistant

Wedgwood Christian Services
11.2022 - 06.2023

Customer Resolution Specialist

DTE Energy
10.2021 - 11.2022

GED -

Rogers High School

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