KATLYN MAZZACONE
Chesapeake,VA
Summary
Looking for a position that will challenge and develop management skills. These skills will help magnify my sharp problem-solving capabilities, strong communications skills, and my ability to adapt quickly in a fast-pace environment.
Overview
14
14
years of professional experience
Work History
Atlantic Coast Family Medicine
02.2021 - Current
- Worked check-in/check-out desk, conducted referrals, answered phone calls in a timely manner
- Processed billing claims through insurance companies to ensure payout to providers
- Reviewed accounts and established payment plans for patients with outstanding balances
- Assisted with collecting reports and documents that met care guidelines for insurance companies
- Inspected check out sheets to verify codes were inputted and charged correctly to insurances
- Produced a job aid for check-in/check-out desk and referrals for easier training of new hires
- Navigated and became well-rehearsed with Net Gen health record system
- Created system that overlooked orders generated by providers to ensure proper care of patients
Service Clerk
BJ’s Wholesale Club
05.2017 - 06.2021
- Fostered a commitment to customer service by maintaining member first mentality
- Leveraging strong listening, presentation and closing skills to optimize sales
- Dedicated to fast service by executing returns, problem-solving member and cashier issues
- Trusted to complete cash office reconciliation of registers, safe, and recycler
- Completed daily deposits to the bank
- Safeguarded pertinent equipment and distributed keys to authorized users
Administration
Air Force
05.2011 - 02.2017
- Administrative support for over200 personnel
- Led operation of performance reports, awards programs, and kept an up-to-date status
- Managed records program, scheduled training sessions and conducted office reviews
- Proofed/edited policy letters and checklist
- Created/managed databases for changing reporting officials and personnel data updates
- Trusted agent for drug testing and guaranteed squadron compliance
- Kept accountability of manpower needed
- Maintained employees time off to include monthly audits and approval submissions
- Oversaw executive officer’s schedule/meetings
- Distributed mail and screened phone calls for executive officer’s
- Worked with Excel, Word, PowerPoint, and Outlook
Education
Health Administration Services
Old Dominion University
12.2024
Logistics Management AAS
Community College of the Air Force
02.2017
Timeline
Atlantic Coast Family Medicine
02.2021 - Current
Service Clerk
BJ’s Wholesale Club
05.2017 - 06.2021
Administration
Air Force
05.2011 - 02.2017
Health Administration Services
Old Dominion University
Logistics Management AAS
Community College of the Air Force
Similar Profiles
Elizabeth MorrisonElizabeth Morrison
Extern at TPMG Atlantic Coast Family MedicineExtern at TPMG Atlantic Coast Family Medicine
Alyssa SimmonsAlyssa Simmons
Office Administrative Assistant at Emerald Coast Family MedicineOffice Administrative Assistant at Emerald Coast Family Medicine
Neisa DominguezNeisa Dominguez
Certified Medical Assistant at Jersey Coast Family MedicineCertified Medical Assistant at Jersey Coast Family Medicine
Antoinnette RodgersAntoinnette Rodgers
Receptionist/Medical Records Specialist at Portside Health and RehabReceptionist/Medical Records Specialist at Portside Health and Rehab
Kayla BrownKayla Brown
Hospital Corpsman Third Class at United States NavyHospital Corpsman Third Class at United States Navy