Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
9
9
years of professional experience
Work History
Team Lead
Constar Financial Services LLC
06.2016 - Current
Currently in charge of working an end of term lease file, auto and bank loan deficiencies as well as my monthly goals and personal reporting.
Led collections team to streamline accounts receivable processes, enhancing overall efficiency.
Monitored team performance metrics, providing actionable feedback for continuous improvement.
Developed training programs to improve team performance and onboarding processes.
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
GED -
Glendale Community College
11.2005
Skills
I have essential experience in collection leadership and strategic planning I have over 17 years of experience in customer service and excel at teaching people and building productive teams