Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katlyn Shafer

Camden On Gauley

Summary

Proactive and customer-focused, my tenure at Walgreens showcased my ability to enhance customer loyalty and streamline operations. Excelling in customer service and POS technology, . My approach not only improved customer satisfaction but also contributed to achieving sales targets, demonstrating a blend of empathy

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills.

Overview

6
6
years of professional experience

Work History

Cashier

Walgreens
07.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Bachelor Of Social Work - Social Work

Concord University
Athens, WV

Richwood High School
Richwood, WV
05.2018

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Clear communication
  • Empathy and patience

Timeline

Cashier

Walgreens
07.2019 - Current

Bachelor Of Social Work - Social Work

Concord University

Richwood High School
Katlyn Shafer