Summary
Overview
Work History
Education
Skills
Timeline
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Katlyn Smith

Summary

Driven and adaptable professional with experience in leadership, customer service, and client care, seeking to bring strong organizational and communication skills into an entry-level administrative role.

Overview

8
8
years of professional experience

Work History

Lead

Bonanza LLC
- Current
  • Conduct interviews, hiring, and training of new employees
  • Manage staff scheduling to ensure adequate coverage
  • Provide customer service and support sales
  • Maintain compliance with company policies and state regulations
  • Oversee daily store operations and ensure efficiency
  • Handle employee performance reviews and disciplinary actions when needed
  • Monitor inventory levels and coordinate with suppliers for restocking
  • Prepare daily sales reports and assist management with business planning

Crime Scene Technician

AfterMath
01.2020 - 01.2022
  • Performed specialized biohazard and crime scene cleaning
  • Completed detailed reports and documentation for clients and authorities
  • Delivered compassionate customer service during sensitive circumstances
  • Maintained safety standards and OSHA compliance
  • Coordinated with law enforcement, property owners, and insurance companies
  • Managed specialized equipment and hazardous material disposal
  • Ensured confidentiality and professionalism in all cases
  • Assisted in training new technicians on cleaning protocols and reporting standards

Caregiver

Brookdale Senior Living
01.2018 - 01.2020
  • Assisted residents with daily living activities, personal care, and medication reminders
  • Reported health status and incidents to supervisors and medical staff
  • Supported client wellbeing with cleaning, meal preparation, and companionship
  • Ensured a safe and comfortable environment for seniors
  • Monitored residents for changes in health or behavior and documented observations
  • Built strong relationships with residents and families to improve quality of care
  • Coordinated with nursing staff to ensure proper treatment and follow-up care
  • Helped organize resident activities and engagement programs

Education

Digital Arts And Technology Academy
Albuquerque, NM
2017

Skills

  • Proficient in Microsoft Word, Excel, and office equipment
  • Strong communication and customer service skills
  • Experience with hiring, training, and scheduling staff
  • Accurate reporting and documentation
  • Ability to handle sensitive and confidential information
  • Strong problem-solving and organizational abilities

Timeline

Crime Scene Technician

AfterMath
01.2020 - 01.2022

Caregiver

Brookdale Senior Living
01.2018 - 01.2020

Lead

Bonanza LLC
- Current

Digital Arts And Technology Academy

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Katlyn Smith