Summary
Overview
Work History
Education
Skills
Timeline
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Katlyn Smith Southwick

Jay,ME

Summary

Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support. Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support.

Overview

6
6
years of professional experience

Work History

Manager on Duty

Lotus Blossom
Naples Fl, FL
09.2020 - 06.2022
  • Initiated plans to improve customer relations, quality standards and service efficiency.
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Formulated procedures to use in event of accidents, fires or other emergencies.
  • Handled employee-related issues to improve performance, professional conduct and attendance reliability.

Customer Service. Bagger. Stocker

Rangeley Me
Rangeley. Me, Maine
06.2016 - 05.2020

I bagged groceries to the customers standard. Stocked shelves and led customers to products to ensure a good shopping experience.

Education

High School Diploma -

Park Island High
For Myers Fl
03.2020 - 06.2020

Business

Strayer University
Online Classes
06.2022 - Current

Skills

Quality assurance

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Timeline

Business

Strayer University
06.2022 - Current

Manager on Duty

Lotus Blossom
09.2020 - 06.2022

High School Diploma -

Park Island High
03.2020 - 06.2020

Customer Service. Bagger. Stocker

Rangeley Me
06.2016 - 05.2020
Katlyn Smith Southwick