Katlyn Sowers
Pullman,WA
Summary
Experienced front desk associate with 1 year of experience in customer service, cash handling, store safety, and administrative tasks. Proven ability to handle multiple tasks and work in a fast-paced environment. I am applying for a position to utilize exceptional customer service and communication skills.
An organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
WSU Dance Team
WSU
08.2021 - Current
- Enhanced team performance by consistently attending and actively participating in practices.
- Strengthened team unity by organizing team bonding events and activities outside of practice hours.
- Supported fellow teammates by providing constructive feedback during practice for improved technique and synchronization.
- Contributed to overall team success through punctuality, dedication, and consistent effort during rehearsals and performances.
- Adapted to various roles within the team, transitioning between leadership positions and supporting roles as needed.
Front Desk Associate
South Coast Conservatory
11.2020 - 08.2021
- Processed payments accurately while adhering to company policies and procedures.
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
Education
Bachelor of Art on Psychology -
Washington State University
01.2025
High School Diploma -
Orange County School of The Arts
Santa Ana, CA05.2021
Skills
- Leadership Qualities
- Creative
- Outgoing
- Quick Learner
- Time management
- Self-discipline
- Teamwork and Collaboration
- Effective Communication
- Constructive Feedback
- Audience Engagement
- Social Media Promotion
- Injury Prevention
Timeline
WSU Dance Team
WSU
08.2021 - Current
Front Desk Associate
South Coast Conservatory
11.2020 - 08.2021
Bachelor of Art on Psychology -
Washington State University
High School Diploma -
Orange County School of The Arts
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