Katlyn Skaggs
Rock Hill,SC
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 7+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
Work History
Sr. Office Administrator
Mid Atlantic Roofing Supply
Denver, NC
05.2021 - Current
- Support senior managers and executives with daily clerical tasks
- Plan meetings and take detailed minutes
- Pivot Tables, Data analyses, SQL
- Credit management and Invoice management
- Consultant on Data analysis and Policy enforcement for Multiple Branches
- Compose and type regular correspondence, like invitations and informative material
- Accounts Receivable management
- Create spreadsheets and presentations while analyzing financial and business data
- Provide statistical and budget reports
- Accounts Payable management
- Develop SOP for integration with New combined company
- Business development representative
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Delivered clerical support by handling range of routine and special requirements.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Combat Medic/Healthcare Specialist
SC Army Reserves, 7224 Medical Transport Unit
Charleston, United States
02.2015 - 02.2022
- Administer emergency medical treatment to battlefield casualties
- Assist with outpatient and inpatient care and treatment
- Interview patients and recording their medical histories
- Take patients' temperature, pulse, and blood pressure
- Prepare blood samples for laboratory analysis
- Keep health records and clinical files up-to-date
- Give shots and medicines to patients
- Prepare patients, operating rooms, equipment, and supplies for surgery
- More common needs of medics are to administer intravenous solution in the field to soldiers dehydrated from long movements and training
- Security clearance
- Worked as crisis team member and clearly communicated with other health care members to best care for patients with diverse military wounds.
- Completed patient care reports and checklists of daily duties per established military practices, guidelines and regulations.
- Recognized and treated medical conditions with proven techniques, equipment and knowledge of medical and military protocols.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
Business Development Representative
Hendrick Automotive Group
Charlotte, NC
05.2018 - 05.2019
- Qualify leads from marketing campaigns as sales opportunities
- Contact potential clients through cold calls and emails
- Present our company to potential clients
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction
- Build long-term trusting relationships with clients
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) clients and Account Executives
- Report to the Business Development Manager on sales results
- Stay up-to-date with new products/services and new pricing/payment plans
- Networked among local business and community organizations to develop leads and generate business.
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Communicated with leadership teams by spearheading regular meetings to discuss objectives.
- Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
Executive Assistant
IHR services
Myrtle Beach, SC
04.2017 - 02.2018
- Act as the point of contact among executives, employees, clients and other external partners
- Manage information flow in a timely and accurate manner
- Manage executives’ calendars and set up meetings
- Make travel and accommodation arrangements
- Rack daily expenses and prepare weekly, monthly or quarterly reports
- Oversee the performance of other clerical staff
- Act as an office manager by keeping up with office supply inventory
- Format information for internal and external communication – memos, emails, presentations, reports
- Take minutes during meetings
- Screen and direct phone calls and distribute correspondence
- Organize and maintain the office filing system
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Created expense reports, budgets and filing systems for management team.
- Trained junior office staff in correct procedures and reporting requirements.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Executed basic banking and bookkeeping tasks.
Sales Associate
Michael Kors
Myrtle Beach, SC
10.2016 - 04.2017
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g
- Planning marketing activities, changing the store’s design)
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Developed, marketed and sold full range of products and support services.
Education
M.B.A - Management Information Systems
Lander University
Greenwood, SC07.2022
Bachelor's degree - Business Administration
Lander University
12.2021
Skills
- Microsoft Office Suite
- Complex Problem Solving
- Information gathering
- Finance
- Budgeting
- Account Reconciliation
- SQL Software Proficiency
- MS Office
- Excellent Communication
- Intelligence gathering
- Statistical analysis
- Report Generation
- Industry Trend Analysis
- Trend Data Analysis
- Avid Learner
- Analytical Thinking
Additional Information
Active Secret Security Clearance- EXPIRES 05/2025
Timeline
Sr. Office Administrator
Mid Atlantic Roofing Supply
05.2021 - Current
Business Development Representative
Hendrick Automotive Group
05.2018 - 05.2019
Executive Assistant
IHR services
04.2017 - 02.2018
Sales Associate
Michael Kors
10.2016 - 04.2017
Combat Medic/Healthcare Specialist
SC Army Reserves, 7224 Medical Transport Unit
02.2015 - 02.2022
M.B.A - Management Information Systems
Lander University
Bachelor's degree - Business Administration
Lander University
Similar Profiles
Michael SearsMichael Sears
Knuckle Boom Operator /Assistant Warehouse Manager at Mid Atlantic Roofing SupplyKnuckle Boom Operator /Assistant Warehouse Manager at Mid Atlantic Roofing Supply
Demetrius RogersDemetrius Rogers
Warehouse Worker at Mid Atlantic Roofing SupplyWarehouse Worker at Mid Atlantic Roofing Supply
John CastilloJohn Castillo
Outside Sales Representative at Texas Wood SupplyOutside Sales Representative at Texas Wood Supply