Katlynn Elder
Clearwater,KS
Summary
Resourceful Receptionist Manager known for high productivity and efficient task completion. Specialize in client communication, appointment scheduling, and office management. Excel at leadership, problem-solving, and adaptability, ensuring smooth operations and excellent customer service.
Overview
14
14
years of professional experience
Work History
Receptionist Manager
Celestial Pet Spaw
Wichita , Kansas
01.2019 - Current
- Answered phone calls promptly while routing them appropriately within the organization's structure.
- Greeted and directed all visitors, clients, and customers in a professional manner.
- Performed data entry tasks related to customer information into computer databases for record keeping purposes.
- Monitored office supplies to replenish needed inventory before depletion.
- Pitched in to help with office tasks during busy periods and staff absences.
- Established work procedures or schedules to organize daily work of administrative staff.
- Resolved customer complaints in a timely fashion while maintaining a professional demeanor.
- Monitored the front desk area to ensure it was kept clean and organized at all times.
- Assisted in preparation of monthly financial reports for management review.
- Updated employee profiles with changes in job titles or salaries as required.
- Processed and issued paychecks and earnings statements.
In-Home Nanny
Leslie Lane
Denver, Colorado
07.2016 - 01.2018
- Provided direct-care services for children of varying ages
- Led hands-on activities consistent with child's interests and skills.
- Negotiated conflicts among children, teaching problem-solving and communication skills.
- Monitored children's behavior and reported concerns and milestones to parents.
- Facilitated social interaction between siblings by organizing games or other activities.
- Maintained cleanliness and organization of children's living spaces and play areas.
Cook
Walts Resturant
Clearwater, KS
07.2011 - 06.2016
- Take orders for food and beverages from guests promptly and accurately.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Answered telephone calls to take orders or address customer inquiries.
- Cleaned kitchen equipment and surfaces, including grills, fryers, ovens and other cooking equipment.
- Stocked and restocked supplies as needed throughout shift.
- Assisted in training new employees on kitchen operations and safety protocols.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Cooked menu items based on customer orders.
- Prepared multiple orders at once for speedy service.
- Monitored inventory levels, ordered new materials when needed, and tracked shipments to ensure timely delivery.
- Performed daily balancing of cash drawers and bank deposits.
Education
High School Diploma -
Clearwater Highschool
Clearwater, KS05-2013
Some College (No Degree) -
Butler Community College
AndoverSkills
- Customer service excellence
- Effective communication
- Team leadership
- Time management
- Multitasking
- Patient
- Positive attitude
- Problem solving
Timeline
Receptionist Manager
Celestial Pet Spaw
01.2019 - Current
In-Home Nanny
Leslie Lane
07.2016 - 01.2018
Cook
Walts Resturant
07.2011 - 06.2016
High School Diploma -
Clearwater Highschool
Some College (No Degree) -
Butler Community College