Katlynn HERRERA
Manderson,WY
Summary
Dedicated Dietary Aide with experience at Worland Healthcare and Rehabilitation, skilled in meal preparation and patient communication. Proven ability to enhance dining experiences while adhering to food safety regulations. Strong problem-solving skills and a commitment to maintaining cleanliness and organization in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Dietary Aide
Worland Healthcare and Rehabilitation
02.2016 - 08.2021
- Assisted in meal preparation and service according to dietary guidelines.
- Maintained cleanliness and sanitation of dining areas and kitchen equipment.
- Supported residents with meal choices, enhancing dining experience and satisfaction.
- Collaborated with nursing staff to ensure dietary needs were met for all residents.
- Trained new staff on proper food handling procedures and safety protocols.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
Cashier
MAVERICK
04.2021 - 06.2021
- Monitored inventory levels at the register for stock accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Line Worker
Subway
01.2021 - 02.2021
- Assembled sandwiches and salads according to standardized recipes and customer specifications.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Operated food preparation equipment, including slicers and grills, adhering to safety protocols.
- Collaborated with team members to optimize workflow during peak service periods.
Housekeeper
Bighorn County Hospital
01.2015 - 05.2016
- Maintained cleanliness and sanitation standards throughout patient areas and common spaces.
- Assisted in organizing supply inventory to ensure availability of cleaning materials.
- Utilized industrial cleaning equipment to perform deep cleaning tasks efficiently.
- Collaborated with healthcare staff to address specific cleaning needs of departments.
- Implemented safety protocols to minimize contamination risks during cleaning processes.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Cashier
Wheelers IGA
05.2014 - 05.2016
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and product selections.
- Maintained cleanliness and organization in checkout area.
- Handled cash, credit, and electronic payments efficiently.
- Collaborated with team members to ensure smooth operations.
- Resolved customer complaints promptly to enhance satisfaction.
- Trained new cashiers on procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Greybull High School
Greybull, WYSkills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Food handling safety
- Relationship building
- Food safety
- Flexible schedule
- Kitchen equipment operation
- Meal preparation
- Allergen awareness
- Nutrition knowledge
- Food preparation
- Sanitization
- Nutrition
- Dietary modifications
- Specialized meal preparation
- Cooking
- Cooking techniques
- Fast food experience
- Dietary guidelines
- Dining room service
- Healthcare
Timeline
Cashier
MAVERICK
04.2021 - 06.2021
Line Worker
Subway
01.2021 - 02.2021
Dietary Aide
Worland Healthcare and Rehabilitation
02.2016 - 08.2021
Housekeeper
Bighorn County Hospital
01.2015 - 05.2016
Cashier
Wheelers IGA
05.2014 - 05.2016
High School Diploma -
Greybull High School