Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Katlynn Nutter

Fort Lee,VA

Summary

Energetic Community Liaison bringing over five years of community contribution to fulfill Director of Business Development role. Dedicated and committed to serving the community and helping patients return to their community as healthier individuals.

Overview

13
13
years of professional experience

Work History

Community Liaison

Poplar Springs Hospital
Petersburg, Virginia
01.2020 - Current
  • Nominated and Selected to participate in the Legacy in Leadership Director of Business Development in-Training Mentorship Program.
  • Acts as Director of Business Development when the current director was out on medical/personal leave.
  • Develop and establish key professional referral contacts throughout the state of Virginia to generate business.
  • Utilize data to strategically market program specialties to current and new referral sources.
  • Create and develop strategic plans to increase hospital census.
  • Onboard and train new community liaisons.
  • Coordinate with clinical and teaching staff to produce brochures, fact sheets, and other mental health information.
  • Conduct hospital tours, survey public opinion, and host and coordinate special events such as Open Houses, Coffee with Colleagues, Vendor Day, and other networking events.

Family Service Advocate

Extra Special Parents
Chesterfield, Virginia
05.2019 - 01.2020
  • Provided accurate information about becoming a foster parent and answer questions that prospective foster parents may have.
  • Maintained and updated inquiry and family data in both HubSpot and Extended.
  • Provided emotional and logistical support to prospective foster parents as they proceed through the licensing process through phone contact, email support or direct face to face contacts.
  • Provided resources to prospective and licensed foster parent(s).
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Coordinated endeavors to provide excellent customer service for all foster families through organizing semi-annual celebrations, the recognition of adoption month/national foster care month, and distributing cards that are sent to the families for various hallmark events
  • Conducted instructional opportunities for new foster parent(s) .
  • Assisted with the recruitment of potential foster parents through community outreach (presentations at churches, county offices, events, etc.) through periodic events.

Conservatorship Worker

Department Of Family Protective Services
Lampasas, Texas
03.2017 - 04.2019
  • Provided ongoing services to children in substitute care with the goal of reuniting the child with their family or making permanent arrangements for their care.
  • Initiated appropriate legal action and/or testified in court to achieve protection or permanent placement for children.
  • Documented case records by completing forms, narratives, and reports to form a written record for each client.
  • Create service plans and monitor parents to improve their current situations, to include drug treatment, counseling and job searches.
  • Taught client parenting skills, anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Investigated reports of abuse/neglect to children to access current or future risk for children by interviewing parents, family members, and other; interviewing and examining children; assessing their home environment and gathering pertinent information from other resources.
  • Oversaw children’s temporary living arrangements and worked with licensing agencies to ensure clients are in a safe and protective placement.

Teller/ Customer Service Representative

Community Bank
Ansbach, Germany
01.2015 - 12.2016
  • Provided account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
  • Cross-sold bank products by answering inquiries; informing customer of new services and products; ascertaining customers’ needs.
  • Maintained customer confidence and protects bank operations by keeping information confidential.
  • Trained and orientate new associates.
  • Improved customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay.
  • Continuously updated skills by participating in professional trainings through online modules and staying up-to-date with procedure changes.
  • Represented company through in-processing presentations and community involvements.

Crew Trainer

McDonald's
Cynthiana, Kentucky
03.2010 - 10.2014
  • Provided excellent customer care and conflict resolution.
  • Worked as an exceptional team player.
  • Trained other employees in customer service, food safety and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Supervised and managed store as needed.
  • Employee of the month 2011 & 2014.

Nursing Assistant

Saint Joseph Hospital
Lexington, Kentucky
02.2013 - 09.2013
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Provided patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Documented care actions by completing records and logs in medical software system.

Nursing Assistant

Lexington Country Place
Lexington, Kentucky
09.2012 - 02.2013
  • Provided patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
  • Maintained patient stability by checking vital signs and weight; testing urine; recording intake and output information.
  • Prepared for upcoming therapy sessions by organizing the treatment locations based on the patient’s needs.

Education

Master of Science - Health Administration

Northern Kentucky University
Newport, KY
10.2023

Bachelors of Health Science - Health Sciences

Northern Kentucky University
Newport, KY

Associates of Science -

Bluegrass Community And Technical College
Lexington, KY

Skills

  • Superior Communication Skills
  • Attention to Detail
  • Integrity
  • Effective listening skills
  • Interpersonal Skills
  • Innovated
  • Time Management
  • Flexible
  • Teamwork and Collaboration
  • Community Outreach
  • Community Events
  • Public Presentations

Volunteer

Colonial Heights CSA- Private Provider

  • Facilitate Family Assessment and Planning Team meetings monthly.
  • Participate in case planning by assessing, planning and implementing of services for youths and families
  • Review services and treatment plans regularly to establish the continual need of services provided.

United States Army- Family Readiness Group (FRG) Treasure

  • Prepared monthly reports and presented them to FRG Leader and commander; also reads financial summary aloud at FRG meetings.
  • Received and accounted for all funds submitted from fundraisers; prepares deposit slips, and deposits funds into the FRG account.
  • Maintained FRG fund records and ledger; kept it up to date at all times.



Timeline

Community Liaison

Poplar Springs Hospital
01.2020 - Current

Family Service Advocate

Extra Special Parents
05.2019 - 01.2020

Conservatorship Worker

Department Of Family Protective Services
03.2017 - 04.2019

Teller/ Customer Service Representative

Community Bank
01.2015 - 12.2016

Nursing Assistant

Saint Joseph Hospital
02.2013 - 09.2013

Nursing Assistant

Lexington Country Place
09.2012 - 02.2013

Crew Trainer

McDonald's
03.2010 - 10.2014

Master of Science - Health Administration

Northern Kentucky University

Bachelors of Health Science - Health Sciences

Northern Kentucky University

Associates of Science -

Bluegrass Community And Technical College

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Katlynn Nutter