Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

KATONA L. ZITO

Lehigh Acres,FL

Summary

Versatile Business Development Associate highly effective at generating leads, developing pipelines and closing sales. Offering 28+ years of identifying new revenue streams and potential clients to meet growth objectives. Thrives on challenge and competition.

Overview

18
18
years of professional experience

Work History

Business Development Specialist

Crown Roofing & Waterproofing
04.2022 - Current
  • Used Salesforce to handle current portfolio and prospective leads.
  • Conducted regular meetings with target clients to build positive and productive relationships.
  • Networked among local business and community organizations to develop leads and generate business.
  • Developed business pipeline using cold and warm techniques.
  • Arranged potential client contacts, cultivated relationships and followed through all service needs.
  • Brought in new accounts through successful networking strategies and promotional approaches.
  • Communicated with leadership teams by spearheading regular meetings to discuss objectives.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Project Manager

SCM Roofing, LLC
10.2020 - 04.2022
  • Provided management for internal personnel, contractors and vendors.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Provided project cost estimates for customers, while maintaining profitability
  • Placed material orders for Dry-in and shingle installation
  • Submitted all paperwork needed to office for permits
  • Involved in multiple networking groups to gain referrals
  • Fostered relationships with vendors to promote positive working relationships.
  • Managed projects from procurement to commission.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Account Manager

Hulett Environmental Services
05.2017 - 09.2020
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $450,000 in sales.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Liaised between account holders and various departments.
  • Contributed to annual revenue goals by selling new services and developing new accounts.

Route Sales Representative

Aramark Uniform Services
11.2012 - 03.2017
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Implemented policies and procedures across warehouse and shipping platforms.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Processed payments, made change and provided receipts.
  • Generated leads and cold called customers each week to set up appointments and bring in new business.

Route Sales Representative

Frito Lay
09.2006 - 10.2012
  • Merchandised and placed orders for sales as well as product displays
  • Placed orders for all accounts, pulled orders from warehouse, handled rolling of product, plan-o-gram integrity
  • Maintained great relationships with store managers and receivers
  • Certified by route maintenance expert in efficiency and participating member of Safety Committee
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Rookie Of The Year Award 2006
  • Mentor to new employees between 2008-2009

Education

School Diploma General High School Curriculum -

North Fort Myers High School
North Fort Myers, FL
06.1993

Skills

  • Contracts

  • Critical Thinking

  • Mentor

  • Project Estimation and Bidding

  • Project Management

  • Interpersonal Communication Skills

  • Customer Service and Assistance

  • Contract Negotiation and Closing Tactics

  • Created marketing initiatives

  • Social Media Marketing

  • Client Rapport-Building

  • Developing New Business

Additional Information

Active Member

Board of Directors - Southwest Florida Apartment Association 2024

South West Florida Apartment Association

Florida Apartment Association

COMA of Florida ( all chapters)

CAI Gulf Coast Chapter





Timeline

Business Development Specialist

Crown Roofing & Waterproofing
04.2022 - Current

Project Manager

SCM Roofing, LLC
10.2020 - 04.2022

Account Manager

Hulett Environmental Services
05.2017 - 09.2020

Route Sales Representative

Aramark Uniform Services
11.2012 - 03.2017

Route Sales Representative

Frito Lay
09.2006 - 10.2012

School Diploma General High School Curriculum -

North Fort Myers High School

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KATONA L. ZITO