Katosharen Washington
Woodlawn,OH
Summary
Dedicated knowledgeable administrative assistant with success in helping students achieve educational goals and personal well-being. Talented in meeting the objectives in the classroom by providing preventative education, advocacy, mediation and counseling to students. Sensitivity to socioeconomic and cultural differences of students. Professional Secretary with over 6 years of experience managing daily administrative support tasks and operations in educational industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through several years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
8
8
years of professional experience
Work History
Secretary
Princeton City Schools
11.2022 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to staff by copying, faxing, and filing documents.
- Answered high volume of phone calls and email inquiries throughout the day.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support teachers, administration and boost secretarial team productivity.
- Handled scheduling for internal building activities
- Interact with vendors, contractors and professional services personnel to receive orders, direct and communicate instructions.
- Transcribed phone messages and relayed to appropriate personnel.
- Developed and implemented office policies and procedures to facilitate smooth workflow.
- Handled confidential information in professional manner.
- Volunteered to help with special projects and programs of varying degrees.
- Filed paperwork and complete work permits
- Screened personal and business calls and directed to appropriate party.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Updated and maintained confidential records.
- Took notes and dictation at meetings.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained inventory of office supplies and placed orders.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Proofread and edited documents for accuracy and grammar.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Liaised between clients and vendors and maintained effective lines of communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Paraprofessional
Princeton High School
10.2016 - 11.2022
- Reinforce Teacher's individual and small group concepts and skills in all learning environments
- Carry out the instructional lessons and programs as developed by the Administration
- Implement behavior management plan
- Teach and model strategies to peers about interaction with individuals
- Assist auxiliary clerk.
Education
Bachelor of Science - Interdisciplinary Studies
University of Cincinnati
Cincinnati, OH12-2026
Associate of Applied Science - Medical Billing And Coding
University of Cincinnati
Cincinnati, OH04.2014
Skills
- Student records management
- Team collaboration and leadership
- Experience proctoring or invigilating exams
- Administrative and clerical tasks
- Preparing and editing letters, reports, memos, and emails
- Arranging meetings, appointments, and executive travel
- Answering phone calls and taking messages
- Maintaining folders on servers
- Recording meeting minutes
- Act as liason between teams
- Tracking petty cash
- Customer Service
- Meeting Coordination
- Supply Restocking
Community Service
SoLoved, 2019, Current, Tornado Relief Efforts
Cosmetology Instructor
My name is Katosharen Washington and I am a licensed Advanced Cosmetologistfor over 20 years. I strive to serve the customer as a whole, but my passion is serving young kids and adults; helping them learn and understand self-worth. I am passionate about promoting and maintaining healthy hair. I attend numerous continuing-ed classes each yearto remain knowledgeable of the best and healthiest techniques to use. My goal is to help people who struggle with their appearance by teaching them how to promote & maintain healthy hair.
Timeline
Secretary
Princeton City Schools
11.2022 - Current
Paraprofessional
Princeton High School
10.2016 - 11.2022
Bachelor of Science - Interdisciplinary Studies
University of Cincinnati
Associate of Applied Science - Medical Billing And Coding
University of Cincinnati
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