Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Pickell

Greenville,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Receptionist

Royse City Veterinary Hospital
06.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.

Research Assistant Intern

Texas A&M Commerce
06.2021 - 10.2021
  • Conducted thorough statistical analyses on collected data sets to derive meaningful conclusions from research findings.
  • Contributed to the successful completion of research projects by collaborating effectively with team members.
  • Streamlined data entry processes for increased efficiency and accuracy in results reporting.
  • Compiled data in reports and other documents using [Software].
  • Applied critical thinking skills when troubleshooting issues encountered during experiments or data collection activities.

Receptionist

Alliance Animal Health Center
06.2018 - 06.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.

Education

Bachelor of Science - Wildlife And Conservation

Texas A&M University - Commerce
Commerce, TX
12.2022

Skills

  • Organization skills
  • Time Management
  • Data Entry
  • Typing Speed
  • Microsoft Office
  • Problem-Solving
  • Punctual and Reliable

Timeline

Receptionist

Royse City Veterinary Hospital
06.2021 - Current

Research Assistant Intern

Texas A&M Commerce
06.2021 - 10.2021

Receptionist

Alliance Animal Health Center
06.2018 - 06.2021

Bachelor of Science - Wildlife And Conservation

Texas A&M University - Commerce

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Kaitlyn Pickell