Kaitlyn Pickell
Greenville,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Receptionist
Royse City Veterinary Hospital
06.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
Research Assistant Intern
Texas A&M Commerce
06.2021 - 10.2021
- Conducted thorough statistical analyses on collected data sets to derive meaningful conclusions from research findings.
- Contributed to the successful completion of research projects by collaborating effectively with team members.
- Streamlined data entry processes for increased efficiency and accuracy in results reporting.
- Compiled data in reports and other documents using [Software].
- Applied critical thinking skills when troubleshooting issues encountered during experiments or data collection activities.
Receptionist
Alliance Animal Health Center
06.2018 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Routed incoming mail and messages to relevant personnel without delay.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Organized, maintained and updated information in computer databases.
Education
Bachelor of Science - Wildlife And Conservation
Texas A&M University - Commerce
Commerce, TX12.2022
Skills
- Organization skills
- Time Management
- Data Entry
- Typing Speed
- Microsoft Office
- Problem-Solving
- Punctual and Reliable
Timeline
Receptionist
Royse City Veterinary Hospital
06.2021 - Current
Research Assistant Intern
Texas A&M Commerce
06.2021 - 10.2021
Receptionist
Alliance Animal Health Center
06.2018 - 06.2021
Bachelor of Science - Wildlife And Conservation
Texas A&M University - Commerce