Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KATRELL DANDRIDGE

Bronx,New York

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational environment.

Overview

7
7
years of professional experience

Work History

Outreach Specialist

Bronx Works
The Bronx, NY
02.2022 - 12.2023
  • Participated in staff conferences with other treatment professionals to review treatment progress of selected client
  • Engage clients in a service oriented relationship with the goal of ending their street homelessness
  • Provide direct care social services to street homeless clients from our mobile outreach vehicle
  • Develop relevant program specific informational material for distribution in the community
  • Monitor outreach progress and submit monthly internal progress reports to supervisor.
  • Made referrals to utilize community resources for resident's needs.
  • Answered questions and responded to inquiries to deliver high level of service to patients.

Residential Aid

Westthab
The Bronx, NY
08.2019 - 02.2022
  • Request documents from applicants who come in after hours
  • Serve as a liaison between Temporary Housing Assistance applicants and staff by obtaining and relaying pertinent information on their application
  • Greet and monitor clients coming into the shelter
  • Document information relevant in determining applicant housing eligibility for temporary housing
  • Interview applicants and input information collected into CARES system
  • Handle client inquiries, perform client searches, and scanning documents.

Case Aid

CUCS
The Bronx, NY
08.2016 - 06.2019
  • Ensures that Case Managers develop service plans based on assessment of client needs and goals for a caseload of homeless families and carries a caseload
  • Ensures that Case Managers assist clients with referrals to outside agencies for housing assistance, medical services, employment assistance and follow-up to ensure that they utilize all available resources and audits case files within the department to ensure the proper completion of all plans and notes
  • Leads regular meetings to develop and facilitate the progress of the client plans and manage interactions and interventions with non-compliant clients
  • Responsible for conducting initial intake interviews and assessments for all new homeless clients and establishing a case file with all signed forms, Conduct weekly/bi-weekly ILP meetings with clients according to program regulations, document all referrals and contacts on behalf of clients.
  • Participated in community outreach activities to promote awareness of services offered by the organization.
  • Developed strategies for resolving disputes between parties involved in a case.

Education

Diploma -

Saint Raymonds High School
06.2010

Skills

  • Proficiency in Microsoft Office Suite (Word, Outlook, Access, and Excel)
  • CARES (Client Assistance Re-housing Enterprise System)
  • Effective Time Management Skills
  • Database Management
  • Organizational Skills
  • Active Listening
  • Relationship Building
  • Issue Reporting
  • Collaboration and Teamwork
  • Application Processes

References

References available upon request.

Timeline

Outreach Specialist

Bronx Works
02.2022 - 12.2023

Residential Aid

Westthab
08.2019 - 02.2022

Case Aid

CUCS
08.2016 - 06.2019

Diploma -

Saint Raymonds High School

Similar Profiles

CREATE PROFILE
KATRELL DANDRIDGE