Summary
Overview
Work History
Education
Skills
Timeline
Generic
Katrelle L. Mitchell

Katrelle L. Mitchell

Dacula,GA

Summary

Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Successful human resource candidate with strong organizational skills and expertise in employee recruitment, training and payroll management. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations. Ready to apply 10+ years of experience to new professional challenges with growth-oriented organization.

Overview

12
12
years of professional experience

Work History

Program Administrator

Lion Inc
10.2019 - Current
  • Provides a full range of HR services and acts as a liaison between employees and management/corporate HR to advise on complex personnel issues
  • Manages staff schedules, pay administration, training, incentive awards, performance administration, employee benefits, employee relations and labor relations, input changes as needed and submits adjustment documents
  • Specializes in payroll administration for several subcontractors utilizing several HRIS programs to submit payroll and make timesheet adjustments
  • Recruiting, interviewing, hiring, and performing employee onboarding to include data entry into the HR information system and new employee orientation
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Provided ongoing direction and leadership for program operations.
  • Interacted with customers and clients to identify business needs and requirements.
  • Manage relations with vendors or partner organizations
  • Employee benefits (open enrollment and leave)
  • Communicates HR policies and procedures to employees while resolving issues to keep military programs rolling
  • Improved success of program by making proactive adjustments to operations.
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Counseled managers and employees regarding company policies, procedures and workplace issues.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • All duties of Office Manager.

Office Manager

Lion Inc
02.2011 - 10.2019
  • HR administrative and clerical duties while maintaining the utmost confidentiality
  • Assisted in ensuring all customer shipment requisitions were processed and shipped in a timely manner
  • Manage relationships with vendors, service providers and property owner, ensured that all items are invoiced and paid on time
  • Resolve customer complaints and make recommendations to eliminate future problems
  • Research discrepancies with inventory, including yearly wall-to-wall inventory and monitor corrective adjustments
  • Responsible for creating PowerPoint slides and making presentations
  • Managed staff schedules, input changes as need and submits payroll and adjustment documents
  • Coordinated office staff activities to ensure maximum efficiency
  • Evaluated and managed staff performance
  • Organized orientation and training of new staff members
  • Coached, mentored, and disciplined office staff
  • Established and monitored procedures for record keeping
  • Ensured security, integrity, and confidentiality of data
  • Designed and implemented office policies and procedures
  • Overseen adherence to office policies and procedures
  • Performed review and analysis of special projects and kept the management properly informed.

Parcel Packer/Office Assistant

ProLogistix For Lion Inc
11.2010 - 02.2011
  • Created Bills of Lading and associated documents for outbound less than truckloads and truckload shipments
  • Maintained BOL, personnel, and invoice files
  • Answered questions about the organization and provides address, directions, or other information
  • Managed the front desk security; issued and collected security key fobs
  • Pulled and packed products based on daily orders
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Met specifics of customer orders in a timely manner
  • Kept products separated, organized and in good rotation
  • Monitored product quality frequently, reporting problems to mitigate safety issues
  • Followed good manufacturing practices and required work safe practices
  • Maintained a clean, sanitary, and safe work area.
  • Completed clerical tasks such as filing, copying and distributing mail.

Education

Bachelor of Business Administration -

Columbia Southern University
Orange Beach, AL
10.2022

Skills

  • Payroll and Benefits Administration
  • Performance Improvement
  • Workforce Improvements
  • Wages and Salary
  • Benefits Programs
  • Transportation and Logistics Coordination
  • Month-End Closing Procedures
  • Invoice Reconciliation
  • Billing Systems and Software

Timeline

Program Administrator

Lion Inc
10.2019 - Current

Office Manager

Lion Inc
02.2011 - 10.2019

Parcel Packer/Office Assistant

ProLogistix For Lion Inc
11.2010 - 02.2011

Bachelor of Business Administration -

Columbia Southern University

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Katrelle L. Mitchell