Katrena Brittian
Jonesboro
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Magnolia ENT
08.2025 - Current
- Assisted in patient intake, ensuring accurate data entry and processing of medical histories.
- Coordinated scheduling of appointments, optimizing physician availability and patient flow.
- Administered medications and performed routine clinical procedures under physician supervision.
- Educated patients on treatment plans and post-procedure care instructions, enhancing adherence to healthcare recommendations.
- Allergy injections and allergy prick testing.
- autoclave instruments and monthly maintenance.
- Mentored junior staff in best practices for patient care and office protocols, fostering a supportive training environment.
- Implemented electronic health record (EHR) systems to enhance documentation accuracy and retrieval speed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Lead Certified Medical Assistant/ Center Administrator Assistant
CenterWell Senior Primary Care, Geriatric Medicine
08.2021 - 07.2025
- Received STAR Award for assisting Interim Center Administrator, verifying insurance and patient demographics, Prior Authorization, Lab reconciliation, EKG’s, Greet and escort patients to exam rooms, gather patient history, and measured vital signs, Point-of Care testing, updating patients EMR in eClinical Works, Visual Acuities, assisted in the Referrals Department while starting a new process and helping develop outside relationship with specialist. Triage and process messages from patients, front office staff, referring Physicians and Pharmacies to Physician, Calibration on all CLIA Point-of-Care testing and kept up with all other Logs such as: HgA1c, Urinalysis, Spirometry, AED Refrigerator Temps, Oxygen Tanks, Biohazard, Fire Extinguisher, Glucometers and Eye Wash, Station. Opening and Closing Center daily, Receiving mail, Inventory Management, Submitting work orders, Opening and sorting mail, Ordering from McKesson, Medline and Humana IPro. Setting up Medication Disposal Medflats, Utilities, Everlywell employee COVID testing and printing the daily Huddle Report, helping patients gain Health Portal access, being the Culture Ambassador and helping with Culture Day in the Clinic, Ordering name badges and scrubs for new hires and assisting with on the floor training for new Medical Assistant and Assisting with patients who needed in office blood draws for send out testing.
- Led patient care coordination, ensuring timely follow-ups and comprehensive support.
- Mentored junior medical assistants, enhancing team efficiency and skill development.
Certified Medical Assistant
Venture Medical Associates, Family/Internal Medicine
10.2018 - 04.2020
- Carried out clinician orders and performs/ assists with patient care procedures and treatments, Administered adolescent & adult immunizations, insurance referrals and authorizations, escorts patient to exam rooms, measures and records vital signs.
Lead Medical Assistant/ Back Office Supervisor
SmartCare Urgent Care
12.2016 - 09.2018
- Responsible for scheduling Medical Assistant with providers, dispersal of supplies, ordering supplies. Organizing vaccine and lab refrigerators. Worked with healthcare providers to facilitate the training of new hires and other training initiatives. Assists management team in conducting performance reviews. Responsible for phone triage such as: lab callbacks, phone messages for patient prescriptions to be sent to the pharmacy. Ability to obtain vital signs and record them correctly, completes all necessary documentation in the patient’s medical record in accordance with practice’s charting policy. Maintain vaccine logs, proficient with EHR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment. Ability to participate in the medication reconciliation processes and related prescription management tasks, including prior authorizations. Performed other duties assigned by practice manager or Physician.
Medical Office Administrative Assistant/Medical Assistant
Gastroenterology of North Georgia
05.2013 - 10.2016
- Prepared records of patients and ensured that their medical profiles, conditions, progress and pending treatment are logged in and are properly coordinated to the patient. Handled Physician surgery and office schedule. Pre-cert out-patient procedures such as: CT of Abdomen, Colonoscopy, Endoscopy, Flexible Sigmoidoscopy, etc. Obtained patient in-office chief complaint including vital signs. Maintained prescription sample closet with log sheet. Assisted with chart prep, office copays and past due balance collection.
Certified Medical Assistant
Varma S. Meka: Internal Medicine
06.2007 - 04.2013
- Prepares treatment rooms for patient examinations, ensures cleanliness and availability of appropriate equipment and supplies, calm patients by being supportive when necessary. Performed basic office laboratory procedures such as: urinalysis, urine culture, pregnancy test, throat culture and draws blood as required or directed. Obtained patient vital signs and maintained back-office report logs.
Education
Diploma - Medical Administrative Assistant
Javelin Technical Training Center
Morrow, GA01.2011
Certificate - Certified Medical Assistant
Clinical Skills Training Center
College Park, GA06.2007
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- CPR
- Specimens collection and processing
- Insurance verification
- Medical supply inventory
- Equipment sterilization
Timeline
Medical Assistant
Magnolia ENT
08.2025 - Current
Lead Certified Medical Assistant/ Center Administrator Assistant
CenterWell Senior Primary Care, Geriatric Medicine
08.2021 - 07.2025
Certified Medical Assistant
Venture Medical Associates, Family/Internal Medicine
10.2018 - 04.2020
Lead Medical Assistant/ Back Office Supervisor
SmartCare Urgent Care
12.2016 - 09.2018
Medical Office Administrative Assistant/Medical Assistant
Gastroenterology of North Georgia
05.2013 - 10.2016
Certified Medical Assistant
Varma S. Meka: Internal Medicine
06.2007 - 04.2013
Certificate - Certified Medical Assistant
Clinical Skills Training Center
Diploma - Medical Administrative Assistant
Javelin Technical Training Center