Katrena Dale
Dexter ,KS
Summary
Adept at maintaining confidentiality and providing exceptional patient care, I honed my skills in medical terminology and compassionate service at William Newton Memorial Hospital. My background includes streamlining medical records management and enhancing patient flow, demonstrating a commitment to efficiency and empathy in healthcare environments.
Overview
28
28
years of professional experience
Work History
Medical Assistant
William Newton Memorial Hospital
05.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Receptionist
William Newton Memorial Hospital
05.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier/Stocker
Shorts Supermarket
05.1997 - 05.2002
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Medical Transcriptionist
William Newton Memorial Hospital
03.2008 - 02.2021
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Applied medical terminology related to provider-specific treatments and techniques.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Supported quality assurance efforts by collaborating with the QA team on reviews and implementing feedback for continuous improvement.
- Transcribed and edited physician reports from dictation using Software.
- Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Documented patient medical histories, vitals and test results in electronic health records system.
- Recorded information using word processing, dictation and transcription software and equipment.
- Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.
- Worked cohesively with physicians and other clinical staff to complete transcriptions.
- Contributed to a professional work environment by consistently meeting deadlines and maintaining open communication with supervisors and colleagues.
- Developed expertise in various specialty areas, adapting transcription style to cater to specific medical disciplines.
- Collaborated with the healthcare team to ensure timely and accurate medical documentation, improving overall patient care.
- Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
Cashier
Short Stop Mini Mart
01.2004 - 06.2004
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Cedar Vale High School
Cedar Vale, KS05.2002
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Trustworthy companion
Timeline
Medical Assistant
William Newton Memorial Hospital
05.2021 - Current
Receptionist
William Newton Memorial Hospital
05.2021 - Current
Medical Transcriptionist
William Newton Memorial Hospital
03.2008 - 02.2021
Cashier
Short Stop Mini Mart
01.2004 - 06.2004
Cashier/Stocker
Shorts Supermarket
05.1997 - 05.2002
High School Diploma -
Cedar Vale High School
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