Katrena Dennis

• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Brainstormed and implemented creative event concepts and themes.
• Utilized social media to promote events and increase attendance.
• Developed detailed event reports, documenting all aspects of each event.
• Coordinated travel and accommodations for event attendees.
• Oversaw event registration process by collecting and tracking attendee information.
• Monitored and controlled event expenditures to meet budgets.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Set goals and formalized policies to maximize team performance and keep project on-task.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Coordinated design meetings and decisions with internal departments and teams.
• Coordinated with design and media teams to develop high-quality creative assets.

Maintained files and filing, keeping sensitive information confidential. Screened incoming telephone calls, routing to appropriate personnel.

Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.

Resolved issues, escalating major conflicts and concerns to appropriate personnel.

Prepared agendas and materials for meetings and conferences.

Maintained calendars and schedules to set appointments for management team.

Established professional and collaborative working relationships with company associates and external parties.

Built and maintained relationships with vendors and other external contacts.

Compiled and entered data into various databases to ensure accuracy and completeness.

Used Microsoft Office Suite to create and revise documents and presentations.

Ordered and dispensed supplies to maintain office inventory. Opened, routed, and distributed incoming mail to staff members.

Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.

Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories

Compiled physical and digital paperwork to meet patient needs, including charts, reports and correspondence

Updated unit records library to support smooth office operations Managed unit call reception and routed calls to correct department Executed clerical tasks and assisted with all unit duties as directed Drafted and distributed memos and emails for entire unit

Tracked office stock and maintained inventory in neat and organized fashion

Produced professional and error-free letters, presentations and spreadsheets

Organized files, developed spreadsheets, faxed reports and scanned documents.

Accepted and processed customer payments in cash, credit cards and checks, checking for validity

Acknowledged customer issues and resolved their problems quickly and efficiently

Effectively communicated with other employees and upper management to ensure complete care of customers

Greeted customers and assisted them where possible

Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments

Analyzed records data and reports in order to identify health care needs and deliver optimum patient care

Juggled answering phones while attending to clients in person

Managed note taking during business meetings and later composed report for management

Organized and managed customer invoices and payments

Clearly communicated with supervisors, health care providers, patients, and family members about patient needs and progress

Demonstrated safe and responsible use of equipment; maintained infection control and safety measures with every single patient contact

Maintained positive relationships and communication with team members

Coordinated calendar for activities, special events, and familial obligations

Encouraged conflict resolution and peer relationships at age- appropriate developmental stages

Encouraged development of reading skills with storytelling and phonetic practice

Maintained safe environment for children inside the residence property

Performed light housekeeping as needed by family members Prepared and served nutritious meals

Provided educational support and tutoring in core subjects safely transported children to education and social engagements

Taught life skills in accordance with evolving milestone recommendations

Supervised interaction between siblings and peers for safety and courteous interactions

Handled customer questions and complaints with professional courtesy

Juggled answering phones while attending to clients in person

Batched files for archiving and storage

Check incoming materials and categorized them alphabetically

Check incoming paperwork including correspondence, invoices, and make copies before distributing

Comply with requests to access files and keep logs of borrowed papers

Create or update records with new files and information

Develop an efficient filing system to make updating and retrieving files easier

Make copies, fax documents, and gather files from other departments

Monitor inventory of files, paper clips etc And report shortages

Sort all papers alphabetically and according to content, dates, significance etc

Retrieve stored files as needed and update existing records Sort, organize and maintain office records accurately.

Assess customer's needs and provide assistance and information about the product

Comply with inventory control procedures Cross-sell products in other departments

Ensure high levels of customer satisfaction by delivering excellent sales and service

Follow and make department sales goals on a monthly, quarterly and annual basis

Maintain in-stock supply and merchandise products on the sales floor

Process point of sale purchases and handles returns of merchandise

Welcome customers to the store and answer their questions.