Katrese Maydwell

Call Center Representative versed in customer support who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty in high call volume environments. Superior computer skills and telephone etiquette. High customer service standards Employee relations specialist Negotiation competency Courteous demeanor Strong organizational skills Telecommunications knowledge Adept in automated attendant systems Sharp problem solver Energetic work attitude Adaptive team player Computed Data Reports Customer Service Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

• Endorsements in software development and mobile applications.
• Recipient of individual and departmental awards for providing stellar client service.
• Completed intensive training in database fundamentals and software engineering.
• Participated in various incentive programs and contests designed to support achievement of production goals.
• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.