Katrice Allen

• Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
• Prepared presentations to company executives regarding employee performance and retention trends.
• Compiled reports to provide management with accurate information and comply with policies and procedures.
• Created job postings, tracked applicants and maintained applicant database.
• Evaluated current HR processes and recommended changes when necessary to improve efficiency.
• Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
• Provided HR consultation services to leadership and department heads.
• Developed employee orientation and training programs for new hires.
• Handled employee discipline and termination to address policy infractions.
• Aligned HR policies with federal and local regulations.
• Created and implemented employee retention strategies.
• Developed and implemented recruitment strategies to attract qualified candidates.
• Conducted employee performance reviews and implemented corrective actions to increase productivity.
• Launched wellness plans to reduce stress, boost morale and increase productivity.
• Implemented organizational change initiatives effectively while minimizing disruption in operations.
• Managed full-cycle human resource operational activities to maximize HR employee performance.
• Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
• Directed HR programs, policies and processes to improve operational efficiency.

· Assisted in the development of HRIS-related metrics, analysis, and presentations

· Acted as HR liaison to prepare reports, including formula statements, to calculate adverse impact and multi-year trend analysis and provide recommendations to AA/OFFCP Attorneys

· Utilized HRIS AA Planner System to develop and analyze reports such as: headcount, turnover, hiring trends, promotions, compensation, etc.

· Compiled, validated, and synthesized employment and compensation-related data from multiple sources, workbooks, and/or spreadsheets

· Analyzed annual and semi-annual Affirmative Action Plans for clients and assist with identifying goals for improving Job Groups (EEOC) efforts

· Worked efficiently with data sets (varying sizes from small to very large) in Microsoft Excel, including generating pivot tables and utilizing formulas

· Researched data sources as applicable to project needs (e.g., Bureau of Labor Statistics, U.S. Census, etc.)

· Knowledge of Federal guidelines working within EEOC/OFCCP/Affirmative Action and applicant flow for companies

· Assisted AA Attorneys to ensure compliance with OFCCP regulations including the preparation and oversight of Affirmative Action Plans, diversity recruiting goals for clients, and responses to OFCCP audits and reviews

· Evaluated existing processes and procedures to identify, determine and address data gaps and lead necessary compliance initiatives

· Created and prepare compliance reports

· Communicated effectively with colleagues and clients

· Knowledge of Federal guidelines working within EEOC/OFCCP/Affirmative Action and applicant flow for companies

· Assisted AA Attorneys to ensure compliance with OFCCP regulations including the preparation and oversight of Affirmative Action Plans, diversity recruiting goals for clients, and responses to OFCCP audits and reviews

· Evaluated existing processes and procedures to identify, determine and address data gaps and lead necessary compliance initiatives

· Created and prepare compliance reports

· Communicated effectively with colleagues and clients

· Analyzation of sales tax and business license sales from various jurisdictions and municipalities

· Forecast of multi-year revenues and comprehensive analysis of sales tax increases

· Participated in committee meetings and project teams to stay abreast of changes in the line of business

• Worked closely with management on the implementation and use of sales analysis
• Provided budgeting/forecasting data to upper management, internal departments, and clients

· Review of the Reconciliation of Financial accounts and statements for accuracy

· Provided analytical support to Compliance, Revenue, Project Management and DRE departments to better promote our products and services for desired results to the clients

· Prepared daily, weekly, monthly, quarterly, and annual financial reporting related to Local Government, Businesses, and Communities

· Created and format special reports as requested

· Improved Client online reporting by providing CRP trainings to the jurisdictions

· Enhanced 260 end-of-month reconciliation/disbursement reports through streamlining processes for inefficiencies

• Assisted management with creating policies, procedures, and practices for the Private Wealth Department
• Collected, analyzed, and created reports from data, which was used for forecasting

· Participated in committee meetings and project teams to stay abreast of changes in the line of business

· Identified matters of non-compliance

· Reviewed Financial accounts and statements for accuracy

· Collected and analyzed data to detect fraud and asset inconsistencies

· Prepared detailed reports on audit findings on a daily/ weekly/monthly/ quarterly/ annual basis

· Increased the approval process of Trust Risk Forms, Incoming High Risk Wires, and Identity World Checks for PWM clients

· Piloted the Pledge Trust Accounts and progressively decreased non-compliance with asset memo and collateral findings

· Conducted presentations for PWM On Call meetings

• Conducted New Hire multifamily training

· Build training reports

· Managed monthly random drug screenings

· Mandated various training webinars

· Compiled HR & Training Key Performance Indicators (KPIs)

· Created and distributed various reports

· Processed ADP Invoices

· Processed Ultimate and Grace Hill Invoices

· Maintained team member training records

• Established, updated, and communicated training schedules
• Published CLP weekly newsletter

· Reviewed, tracked & distributed Mystery Shopping Reports weekly

· Increased the completion of required Government trainings such as Preventing Sexual Harassment and Fair Housing by over communicating and frequently distributing training exceptional reports to management

· Enhanced the shopping report compliance form/database for the VPs and RVPs to better view team members’ shop records

· Processed, verified, and maintained personnel related documentation, including staffing, recruitment, training, grievances, performance appraisals, classifications, and employee leave of absences

· Explained company personnel policies, benefits, and procedures to employees and job applicants

· Coordinated the placement employees

· Recorded and tracked employee information

· Prepared monthly reports of all personnel activities

· Processed and reviewed employment applications to evaluate qualifications and eligibility of applicants

· Worked closely with Payroll Department to ensure salary/pay grades were correct

· Tracked and recorded changes made to the HABD Policy Manual

· Administered tuition assistance program

· Arranged for advertising of posting of job vacancies

· Assisted in with New Employee Orientation

· Answered questions regarding examinations, eligibility, salaries, benefits, and other pertinent information

• Conducted and assisted with different programs and campaigns such as the Employee Recognition program, United Way Campaign, and Wellness Fair programs

· Coordinated and assisted with various company events such as Annual Employee Recognition Program, United Way Campaigns, Benefits Fair, Economic Summit, and Annual Christmas Charity Event

· Assisted in researching, compiling, and reporting compensation data

· Assisted the Director with benefit reports and plans such as Blue Cross/Blue Shield,

Nation Wide Retirement, Delta Dental, Worker’s Compensation, FMLA

· Coordinated Housing Tele-Video Network (HTVN) Trainings