Katricia Colvin Easton
Rockville,MD
Summary
Dynamic Medical Office Assistant with a proven track record at Johns Hopkins Community Physicians, excelling in multitasking and organization. Recognized for enhancing patient experiences through compassionate support and meticulous attention to detail. Skilled in managing electronic medical records and fostering strong customer rapport, ensuring efficient office operations and a welcoming environment.
Overview
8
8
years of professional experience
Work History
Medical Office Assistant
Johns Hopkins Community Physicians
05.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Fostered welcoming environment, greeting patients and addressing inquiries with professionalism.
Driver
Uber
01.2020 - 05.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Delivered goods and products to customer on time and in excellent condition.
Bartender
Buca Di Beppo
12.2016 - 03.2021
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
No Degree - General Studies
Montgomery College
GermantownHigh School Diploma -
Watkins Mill High School
Gaithersburg, MD05-2014
Skills
- Multitasking and organization
- Problem-solving
- Punctual and reliable
- Route management
- Customer rapport
- Professional appearance
- Strong attention to detail
Timeline
Medical Office Assistant
Johns Hopkins Community Physicians
05.2024 - Current
Driver
Uber
01.2020 - 05.2024
Bartender
Buca Di Beppo
12.2016 - 03.2021
No Degree - General Studies
Montgomery College
High School Diploma -
Watkins Mill High School
Similar Profiles
Marygil SiojoMarygil Siojo
Student Intern at Johns Hopkins Community PhysiciansStudent Intern at Johns Hopkins Community Physicians
DANIELLE NOBLEDANIELLE NOBLE
Practice Administrator / JHCP Howard Primary Care Pediatrics at Johns Hopkins Community PhysiciansPractice Administrator / JHCP Howard Primary Care Pediatrics at Johns Hopkins Community Physicians
Shayan ButtShayan Butt
Certified Clinical Medical Assistant at Johns Hopkins Community PhysiciansCertified Clinical Medical Assistant at Johns Hopkins Community Physicians
Samer ChiavielloSamer Chiaviello
Principal Violist at Trinity Chamber OrchestraPrincipal Violist at Trinity Chamber Orchestra
Cynthia M. GlennCynthia M. Glenn
Social Work Education/Health Profession Trainee Program Coordinator at Washington DC VA Medical CenterSocial Work Education/Health Profession Trainee Program Coordinator at Washington DC VA Medical Center