Katricia Lampley
Anson,TX
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
22
22
years of professional experience
Work History
Executive Assistant
City Of Abilene - Public Works Department
08.2022 - Current
- Handled confidential and sensitive information with discretion and tact.
- Used advanced software to prepare documents, reports, and presentations.
- Transcribed meeting minutes for Street Maintenance Appeals and Advisory Board.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track project for Engineering Division.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team.
- Used advanced software to prepare documents, reports, and presentations
- Prepared Purchase Orders for our major projects.
- Serve as Notary for department.
- Processed travel expenses and reimbursements for executive team and senior management group
- Created and managed office systems to efficiently deal with documentation
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
Nursing Clerk
Hendricks Medical Center
07.2019 - 09.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Keep logs of patient placement for bed management
- Placed new supply orders, managed inventory and restocked clerical spaces
911 Telecommunicator
City Of Abilene
09.2021 - 04.2022
- Read system maps and caller information, and documented details in system.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Followed established protocols for professional handling of emergency situations.
- Licensed for EMS via phone, instructed callers in CPR and other life saving techniques.
- Read system maps and caller information, and documented details in system
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses
Clinic Director/Office Manager
Dr. Joseph C. Lampley
05.2002 - 05.2019
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed policies and procedures for effective practice management.
- Updated reports, managed accounts, and generated reports for patient records.
- Hiring staff and all payroll duties
- Oversaw all finances for medical practice.
- Updated reports, managed accounts, and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Coached new hires on company processes while managing employees to achieve maximum production
- Hired, trained and supervised employees to maintain team of high performers.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
No Degree - Psychology
New Mexico Junior College
Hobbs, NMNo Degree - Clinical Psychology
Colorado Christian University
Denver, CO12.2024
Skills
- Project Management
- Self Starter
- Correspondence and Memos
- Document Filing and Retrieval
- Invoice Preparation
- Spreadsheet Tracking
- Mail Handling
- Bookkeeping and Basic Accounting
- Problem Resolution
- Call Screening
- Travel Arrangement Coordination
- Calendar and Scheduling Software
- Meeting Agenda Preparation
Timeline
Executive Assistant
City Of Abilene - Public Works Department
08.2022 - Current
911 Telecommunicator
City Of Abilene
09.2021 - 04.2022
Nursing Clerk
Hendricks Medical Center
07.2019 - 09.2022
Clinic Director/Office Manager
Dr. Joseph C. Lampley
05.2002 - 05.2019
No Degree - Psychology
New Mexico Junior College
No Degree - Clinical Psychology
Colorado Christian University
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