Summary
Overview
Work History
Education
Skills
Timeline
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Katrien Clegg

Salem,NH

Summary

An adaptive professional with a strong background in education, customer service, and childcare, bringing a comprehensive skill set and a proven ability to adapt and excel in various roles and environments. Eager to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

EARLY PRESCHOOL TEACHER

PRIMROSE SCHOOLS
11.2023 - 05.2024
  • Developing and executing detailed lesson plans tailored to individual student needs, while enhancing the curriculum to improve educational outcomes and engagement.
  • Implementing interactive and dynamic lessons, adapting to varying learning styles, and maintained effective written and verbal communication with parents and leadership staff.
  • In a fast-paced, high-stress environment, I demonstrated quick problem-solving skills to address daily challenges.
  • Crafting personalized education plans focusing on each student's strengths and areas for improvement, assisted children in reaching key developmental milestones through targeted activities and support, and ensured a safe, nurturing, and enriching environment for a group of nine children.

MEMBER ENGAGEMENT SPECIALIST

YMCA OF THE NORTH SHORE
04.2022 - 11.2023
  • As a Member Engagement Specialist at the Y, I provided exceptional customer service both in person and over the phone, ensuring member satisfaction and addressing inquiries promptly
  • Responsibilities included performing various clerical duties, selling memberships, and efficiently managing the opening and closing of the building
  • Responding swiftly to any issues that arose within the facility, demonstrating strong problem-solving skills in a dynamic environment
  • Additionally, I quickly learned and adapted to new software systems to streamline operations, and consistently welcomed members and guests warmly, creating a friendly and inviting atmosphere.

AU PAIR

WANDERLUST EXCHANGE
09.2019 - 03.2020
  • As an Au Pair in China, I taught English to a three-year-old child, planning and implementing engaging lessons tailored to their learning style
  • This unique experience taught me patience and understanding, and provided invaluable insights into a different culture.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Improved child's language skills through engaging conversations and interactive language games.

Education

SOME COURSEWORK IN PSYCHOLOGY -

WESTFIELD STATE UNIVERSITY
Westfield, MA

Skills

  • First Aid and CPR certified
  • Customer service
  • Time management
  • Quick learning
  • Adaptability
  • Interpersonal skills
  • Documentation and Record Keeping
  • Curriculum Planning
  • Lesson implementation
  • Member retention strategies
  • Microsoft Office
  • Problem-solving abilities

Timeline

EARLY PRESCHOOL TEACHER

PRIMROSE SCHOOLS
11.2023 - 05.2024

MEMBER ENGAGEMENT SPECIALIST

YMCA OF THE NORTH SHORE
04.2022 - 11.2023

AU PAIR

WANDERLUST EXCHANGE
09.2019 - 03.2020

SOME COURSEWORK IN PSYCHOLOGY -

WESTFIELD STATE UNIVERSITY

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Katrien Clegg