Katrina McQUEEN
Raeford,NC
Summary
Knowledgeable family support professional enthusiastic about helping individuals learn coping mechanism, behaviors and procedures to more effective parents. Experienced in case management, meeting planning and multi-disciplinary collaboration. Highly trained, diligent and conscientious.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Worker IAT
Scotland County Department of Social Services
09.2022 - 05.2024
- Provided professional level casework for children found to be neglected, abused or dependent
- Identified risk and provided safety interventions to children in a family and out of home settings
- Prepared reports and testified at court hearings when needed
- Prepared and maintained ongoing documentation of workload activities, provide referrals, and engage community partners
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Correctional Officer
North Carolina Department of Adult Correction
09.2020 - 08.2022
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Investigated and responded to incidents of inmate misconduct.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Case Manager
NC Department of Public Safety
04.2018 - 09.2020
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Advocated for social and community service programs to increase awareness and funding.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
PAROLE OFFICER II
NC Department of Public Safety
04.2012 - 04.2018
- Supervised a caseload of 40-115 offenders, Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Developed case plans based on offenders' individual needs using Evidence Based Practices.
- Conducted thorough pre-release investigations, ensuring seamless transition from incarceration to community reintegration.
- Served on the Emergency Management Response team.
- Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions.
- Developed case reports detailing inmate history and likelihood of committing another crime for 2 years.
- Provided crisis intervention services to parolees and their families, contributing to a stable home environment during the reentry process.
- Coordinated multi-agency meetings for complex cases involving mental health or substance abuse issues, ensuring a comprehensive approach to client support.
- Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.
EC Teacher
Hoke County Schools
01.2011 - 04.2012
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Adapted instruction to meet the unique needs of each learner, differentiating materials and teaching methods accordingly.
- Collaborated with other educators to develop instructional strategies.
- Maintained accurate records of student progress and attendance and ensured compliance of federal and state laws.
- Developed effective forms of communication; partnering with each parent in creating individual education plans for each student.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Education
BACHELOR in PSYCHOLOGY -
SHAW UNIVERSITY
12.2011
Skills
- Social Work
- Case Management
- Crisis intervention
- Safety plans
- Applied behavior analysis
- Conflict Management
- Working with people with autism
- Analytical Thinking
- Client Needs Assessment
- Attention to Detail
- Efficient under pressure
- Intervention Planning
Certification
Non-CDL Class C
Personal Information
- Relocation: Anywhere
Timeline
Social Worker IAT
Scotland County Department of Social Services
09.2022 - 05.2024
Correctional Officer
North Carolina Department of Adult Correction
09.2020 - 08.2022
Case Manager
NC Department of Public Safety
04.2018 - 09.2020
PAROLE OFFICER II
NC Department of Public Safety
04.2012 - 04.2018
EC Teacher
Hoke County Schools
01.2011 - 04.2012
BACHELOR in PSYCHOLOGY -
SHAW UNIVERSITY
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