Katrina Allen
Phoenix,AZ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Entry Administrator
22 Century Technologies, Inc
04.2024 - 04.2024
- Assisted with developing data entry processes.
- Created and maintained data entry logs to track data entry activities.
- Completed accurate and timely data entry.
- Followed data entry protocols, rules and regulations.
- Audited production reports, tracking data entry and processing errors.
Administrative Assistant 2
Industrial Commission Of Arizona (ADOSH)
09.2023 - 03.2024
- Answered multi-line phone system, routed calls, delivered messages to staff
- Created and maintained databases to track and record customer data
- Prepare Citations, Abatements, Redact Public Requests records send out by email or mail
- Authored business documents to organize and emphasize information quickly and effectively
- Executed record filing system to improve document organization and management.
Office Administrator
VIVA USA
05.2023 - 09.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Medical Support Assistant
William S. Middleton Memorial Veterans Hospital
08.2022 - 03.2023
- Provided backup support to office staff by completing filing tasks, answering phones, and scheduling appointments
- Used VistA, GUI, CPRS to maintain and record patient data and generate reports
- Process provider's orders of medication, labs test, authorization forms
- Verify and update patient demographics
- Utilize VVC Virtual Care Manager to set up video appointments.
Remote Data Verification Specialist
Wisconsin Department of Revenue
01.2019 - 03.2023
- Enter information into software programs, Kofax, IFP
- Kept optimal quality levels to prevent critical errors and support team performance targets
- Developed data entry policies and procedures in compliance with company standards
- Utilized techniques for increasing data entry speed
- Followed data entry protocols, rules, and regulations.
Direct Support Professional
REM Wisconsin Inc
01.2019 - 02.2021
- Assisted with daily living activities, running errands, and household chores
- Built and maintained report with clients and family members to facilitate trusting caregiver relationship
- Monitored clients' overall health and well-being and noted significant changes
- Administered medication as directed by physician
- Recorded status and duties completed in logbooks for management.
Education
Business Administration -
Southern New Hampshire University
Hooksett, NHJohn Adam High School
Maimi, FloridaSkills
- Data Verification
- Insurance Eligibility
- Collection Processes
- Customer Service
- Attention to Detail
- MS Office
- Scheduling
- HIPAA Guidelines
- Reminder Calls
- Patient Engagement
- Medication Administration
- Safety Behaviors
- Medical Terminology
Certification
Northwest Phlebotomy School, Phoenix, AZ, 2023, Phlebotomist
Timeline
Data Entry Administrator
22 Century Technologies, Inc
04.2024 - 04.2024
Administrative Assistant 2
Industrial Commission Of Arizona (ADOSH)
09.2023 - 03.2024
Office Administrator
VIVA USA
05.2023 - 09.2023
Medical Support Assistant
William S. Middleton Memorial Veterans Hospital
08.2022 - 03.2023
Remote Data Verification Specialist
Wisconsin Department of Revenue
01.2019 - 03.2023
Direct Support Professional
REM Wisconsin Inc
01.2019 - 02.2021
Business Administration -
Southern New Hampshire University
John Adam High School
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