Katrina Arcena
Reno
Summary
Dynamic quality inspector with a proven track record at Tesla Motors, excelling in quality control and strategic issue identification. Adept at operating semi-automated equipment and fostering collaborative teamwork, I ensure high standards in manufacturing processes while maintaining a strong focus on accuracy and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Quality Inspector
Tesla Motors
Sparks
12.2024 - Current
- Performs inspections and quality checks in the assembly line, ensures high standards of manufactured battery modules for electric vehicles
Customer Service Agent
Unifi Aviation – Delta Airlines
Reno
06.2023 - Current
- Provides guidance and assistance of passengers with aircraft ticketing, baggage checks in, and boarding gate processes
Production Associate
Tesla Motors
Sparks
11.2021 - 12.2024
- Contributed to the manufacture of PM stators.
- Performed complex assembly assignments using specialized tools and equipment.
- Helped with battery module configurations with Lines MC2 and MC3.
Process Associate and Tester
Infosys BPM
Reno
04.2019 - 11.2021
- Executed transactions for customers’ enrollment agreements and orders as prescribed procedures in a timely manner to meet the service level agreements.
- Participated in huddles with vendors.
- Assisted in creating, testing, and monitoring computer programs and systems.
Cocktail Waitress
Atlantis Casino Resort & Spa
Reno
09.2015 - 12.2017
- Communicated with guests to record orders and assess needs, pleasantly greeted guests and offered to take drink orders, monitored guest for intoxication and immediately reported concerns to management.
Cocktail Waitress
Rail City Casino
Sparks
06.2008 - 09.2015
- Anticipated and provided proactive guest needs and services including beverage and food transportation, maintained a clean and organized bar area, including bar tables and chairs, built a solid rapport with many frequent patrons to cultivate guest loyalty, ensured superior service and efficiency, served alcoholic and non-alcoholic beverages in a bar environment.
Copy Cataloger
Baker & Taylor
Reno
08.2000 - 05.2008
- Maintained customer’s cataloging database based on local library practices for projects and accounts.
- The job includes data entry, adding, deleting, and maintaining data significant to the individual customers’ requirements.
Education
Associate of Applied Science Degree - Accounting
12.2025
Skills
- Proficient in hand tools
- Operation of semi-automated equipment
- Strategic issue identification
- Strong focus on accuracy
- Quality control
- Skilled in MS Office applications
- Ability to sustain long work hours
- Accurate data entry
- Collaborative teamwork
- Quality inspection
- Customer relationship management
References
Available upon request
Timeline
Quality Inspector
Tesla Motors
12.2024 - Current
Customer Service Agent
Unifi Aviation – Delta Airlines
06.2023 - Current
Production Associate
Tesla Motors
11.2021 - 12.2024
Process Associate and Tester
Infosys BPM
04.2019 - 11.2021
Cocktail Waitress
Atlantis Casino Resort & Spa
09.2015 - 12.2017
Cocktail Waitress
Rail City Casino
06.2008 - 09.2015
Copy Cataloger
Baker & Taylor
08.2000 - 05.2008