Katrina Bailey
Maricopa,AZ
Summary
Experienced administrative professional with excellent communication and computer skills. Consistently meets deadlines and thrives in a multicultural environment, displaying adaptability and awareness. Detail-oriented and driven, adept at problem-solving and managing daily office functions. Demonstrates exceptional telephone, scheduling, and documentation skills while efficiently multitasking. Results-oriented sales worker who actively engages with customers to establish rapport. Proven track record of building strong customer relationships and successfully closing sales. Committed to delivering exceptional customer service and consistently exceeding sales goals.
Overview
29
29
years of professional experience
Work History
Account Executive
Pay-4-Performace Marketing Inc
10.2015 - 11.2024
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
Office Manager
I Relocation Network
09.2005 - 03.2015
- AR/AP including invoicing, researching chargebacks, discrepancies, reconciliations and bad debt collection
- Customer service, problem solving
- Inbound/Outbound sales
- Prepared commission reports for sales people
- Oversaw inventory and office supply purchases
Assistant Underwriter
Farm Bureau Insurance
10.1995 - 09.2005
- Collected financial and statistical information for the insurance underwriter to use to determine if insurance can be provided to an individual
- Input relevant data and prepared quote letters and other required policy documents
Education
Bookkeeping Certification - Bookkeeping
Lamson Business College
Tempe, AZSkills
- Excel
- Microsoft Word
- Quick Books
- Relationship building and management
- Pipeline management
- Account management
- Client relationship building
- Written and verbal communication
- Customer service
- Sales strategies
- Strong relationships
- Customer relationship management
Timeline
Account Executive
Pay-4-Performace Marketing Inc
10.2015 - 11.2024
Office Manager
I Relocation Network
09.2005 - 03.2015
Assistant Underwriter
Farm Bureau Insurance
10.1995 - 09.2005
Bookkeeping Certification - Bookkeeping
Lamson Business College
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