Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katrina L. Barnes

Ellisville,MS

Summary

To obtain an entry-level administrative position that will provide an opportunity for me to serve others with dignity and accountability and positively influence an organization with my vast and diversely acquired knowledge in working with patients as well as a business. I am a dedicated, enthusiastic, self-motivated, and result-oriented individual seeking growth and advancement.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Targeted Case Manager

Ellisville State School
Ellisville , MS
12.2018 - Current
  • Monitored current therapy strategies and improvised needed changes and corrections based on results.
  • Developed custom strength-based services plan for each participant to meet individual therapy needs and personal strengths.
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Participated in professional growth programs to support special education improvement efforts.
  • Studied mental health disorders and common personal struggles including addiction, anxiety, depression and bipolar disorder.
  • Conducted assessments of participants to determine personal strengths, accomplishments and challenges in order to develop customized programs.
  • Supported program participants in effective self-management of crises and critical situations.
  • Provided support to program participants by arranging services and sourcing relevant support.
  • Maintained current CPR and first-aid certification through American Red Cross to perform first responder duties in emergency situations.
  • Adhered to strict confidentiality guidelines established by HIPAA, to protect participant information.
  • Accurately completed safety incident reports and documented in each electronic health record.
  • Networked within local community to build professional relationships with healthcare providers, outreach program leaders and government officials.
  • Updated electronic health records with accurate patient information including participant visits and visit details.
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Developed positive relationships with parents to foster communication and encourage involvement for student growth.
  • Collaborated with external agencies to meet educational and transitional needs of students.

Administrative Assistant II

Ellisville State School
Ellisville, MS
07.2013 - 12.2018
  • Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeted visitors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Scheduled office meetings and client appointments for staff teams.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Executed record filing system to improve document organization and management.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Clerk Typist Senior

Ellisville State School
Ellisville, MS
09.2012 - 06.2013
  • Prepared data by compiling and sorting information.
  • Interacted with public on phone and at reception desk to answer questions and resolve issues.
  • Entered data into databases in alphabetic and numerical order.
  • Checked completed work for proper spelling, grammar, punctuation and format.
  • Verified data entered into database by reviewing, correcting and deleting data.
  • Carried out day-day-day duties accurately and efficiently.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Conducted research, gathered information from multiple sources and presented results.
  • Developed team communications and information for meetings.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Recreation Worker

Ellisville State School
Ellisville, MS
03.2011 - 08.2012
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Carried out day-day-day duties accurately and efficiently.
  • Transported and escorted program participants to and from activities and on field trips.
  • Trained staff members on conducting events and following safety procedures.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Ordered and maintained all recreational equipment.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Took clients to Walmart, Dirt Cheap, Harbor Freight, Lowes, restaurants, and to the mall for small outings.
  • Played different music that the clients enjoyed listening and dancing too such as Country, Rap, R&B as well as Rock

Direct Care Worker

Ellisville State School
Ellisville , MS
06.2008 - 02.2011
  • Kept household areas clean and well-stocked, ran errands, managed laundry, and completed weekly grocery shopping.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Documented vitals, behaviors and medications in client medical records.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Evaluated client progress toward established annual and quarterly goals.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Analyzed overall client performance and recommended adjustments to care plan goals.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Arranged transportation and accompanied patients to doctors' offices or errands.
  • Monitored and assisted residents through individual service plans.
  • Developed rapport to create safe and trusting environment for care.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Delivered compassionate care to improve and enhance patient lives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted disabled clients to support independence and well-being.

Laundry Worker

Ellisville State School
Ellisville , MS
09.2007 - 05.2008
  • Used a cart to pick up clothing from different dormitories linen closets.
  • Sorted clothing by color coordination.
  • Washed and dried client’s clothing.
  • Folded clothing.
  • Disbursed clothing to proper dormitory, Bathed and dressed clients.
  • Taught patients to develop life skills.
  • Walked clients to work.
  • Performed daily activities with clients.
  • Assisted clients in grooming.
  • Interacted with clients by painting their nails, combing their hair, playing sports.
  • Attended outings with the clients such as: dances, church, Special Olympics, Christmas Play, Spring Games, beauty shop, workshops, fair, Selected necessary material and equipment for entertainment programs.
  • Planned and directed activities of clients in group activities.
  • Made careful observations of clients to determine appropriate recreational activities.
  • Allowed clients to select movies and tv shows of interest for us to watch.
  • Played different card games with persons served such as Uno, Skip Bo, Jenja, Phase 10.
  • Walked campus with the clients who were able to walk long distances.
  • Walked clients to the Zone and the gym on campus to interact with other clients and participate in other entertainment of their choice.
  • Took high functioning clients to deliver dining packs to multiple of off campus vendors.
  • Took clients to Walmart, Dirt Cheap, Harbor Freight, Lowes, restaurants, and to the mall for small outings.
  • Sat outdoors on swing set and benches to allow the clients get fresh air out the building.
  • Read short books, poems, and comics to clients.
  • Interacted with clients as they colored, painted, and worked on different arts and crafts activities.
  • Played different music that the clients enjoyed listening and dancing too such as Country, Rap, R&B as well as Rock, Filed materials into an established filing system.
  • Gathered requested information from the files as needed.
  • Referred incoming telephone calls and visitors to the appropriate persons or functional area.
  • Typed non-technical letters, memos, and other simple narrative documents.
  • Performed record-keeping tasks which required the ability to use simple mathematical computations such as adding, subtracting, multiplying, and dividing.
  • Recorded data onto records, forms, or other similar documents for subsequent processing by other individuals within the agency.
  • Typed information onto forms, labels, envelopes, or cards.
  • Received, sorted, and distributed mail.

Education

High School Diploma -

Taylorsville High School

Associate’s Degree - Business & Office Technology

Jones County Junior College

Bachelor’s Degree - Psychology

Walden University

Master’s Degree - Human & Social Services

Walden University

Master’s Degree - Leadership

Walden University

Skills

  • Priority management
  • Inventory oversight
  • Contract Management
  • Team Building
  • Strategic Planning
  • Negotiation
  • Budgeting
  • Staff Management
  • Consulting
  • Business planning
  • Leadership
  • Collaboration
  • Time- management
  • Communication

Certification

Basic Supervisory Course Certification Peron Centered Thinking Training

Timeline

Targeted Case Manager

Ellisville State School
12.2018 - Current

Administrative Assistant II

Ellisville State School
07.2013 - 12.2018

Clerk Typist Senior

Ellisville State School
09.2012 - 06.2013

Recreation Worker

Ellisville State School
03.2011 - 08.2012

Direct Care Worker

Ellisville State School
06.2008 - 02.2011

Laundry Worker

Ellisville State School
09.2007 - 05.2008

High School Diploma -

Taylorsville High School

Associate’s Degree - Business & Office Technology

Jones County Junior College

Bachelor’s Degree - Psychology

Walden University

Master’s Degree - Human & Social Services

Walden University

Master’s Degree - Leadership

Walden University

Similar Profiles

CREATE PROFILE
Katrina L. Barnes