Katrina Bautista
Las Vegas,NV
Summary
Results-driven sales professional with 20 years of experience in various sales industries, consistently exceeding targets and driving revenue growth. Cultivates strong client relationships, identifies customer needs, and delivers tailored solutions to maximize satisfaction and retention. Demonstrates success in increasing sales performance through strategic prospecting, negotiation, and closing high-value deals. Committed to providing exceptional service and leveraging industry expertise to achieve company objectives. Recognized for problem-solving abilities, excellent client relations, and dedication to accuracy and consistency in all tasks. Thrives in a productive work environment, offering high levels of integrity and accuracy. Experienced in de-escalating situations, upselling in sales, and generating marketing leads.
Overview
8
8
years of professional experience
Work History
Lead Graphic Designer
Market X
10.2022 - 10.2024
- A highly skilled and innovative Lead Graphic Designer with expertise in visual storytelling, brand identity, and team management
- Responsible for overseeing the creative direction of projects, from conception to completion, ensuring cohesive, impactful designs that align with brand goals and target audience expectations
- Proficient in the latest design software, trends, and strategies to deliver outstanding visual content across digital and print platforms
- Regularly reviewed industry trends staying current on best practices, emerging technologies, and new design tools.
Personal Assistant
Beverly Hills Rejuvenation Center
08.2023 - 02.2024
- Assist corporate team member with her scheduling
- Maintain an organized system for all task need to be done through out the day and work week
- Respond to emails and assist other team members in areas able to do so
- Stepping in areas to be an example of a leader to the team
- Go above and beyond to be flexible in areas that may be needed depending on the work week
Patient Care Coordinator Lead
Beverly Hills Rejuvenation Center
03.2022 - 08.2022
- Greet and check in patients coming in for their appointments and have them fill out proper consents for their treatments
- Properly schedule patients for the providers with enough time for selected treatment
- Tend to marketing leads to schedule potential new patients and fill providers schedules
- Daily pull reports and tend to any discrepancy in accounting
- Effectively do inventory weekly to ensure spa is fully equip with proper material needed
- Train any new patient coordinators and current with any changes
- Support team with any unhappy patients
Relationship Banker
Bank of America
03.2019 - 04.2022
- Engaged with clients to uncover needs and provide solutions to improve their financial lives
- Guide clients through banking services and mobile banking tools to promote products and increase efficiency
- Walked clients through the procedures to apply for their desired services
- Support the tellers by helping with advanced clients and stepping in during busy periods to manage the customer flow
- Worked flexibly to be able to step in the role need depending on client traffic
- Managing the lobby giving clients accurate wait time and routing them to the accurate associates
- Present confident and professional demeanor to help deescalate situations
- Step in for management when not available
Client Service Representative
Bank of America
03.2017 - 03.2019
- Effectively assist customers with their transactional needs while finding opportunities to improve their financial lives
- Used good cash handling skills and attention to deal to maintain balanced cash box and minimize risk
- Order and ship currency and coin, control cash distribution daily
- Work together as a team to achieve performance goals
- Help the leadership team to sustain operational excellence by managing the lobby
Education
High Ticket Sales Closing
Elite Closers
Advanced Aesthetics Certificate - Aesthetics
Euphoria Institute of Beauty Arts & Sciences
Las Vegas, NV03-2022
High School Diploma -
Ed W. Clark High School
Las Vegas, NV01.2015
Skills
- Team Leadership
- Self-Motivated
- Extremely organized
- Budgeting and finance
- Effective Conflict Management
- Effective Time Management
- Adaptive sales techniques
- Materials Preparation
Extra-Curricular Activities
- Make a Wish Foundation Volunteer
- Aids for Aids of Nevada Volunteer
- EEIC Champion
Work Skills
- Team Leadership
- Self-Motivated
- Extremely organized
- Budgeting and finance
- Conflict resolution
- Time Management
- Materials Preparation
- Document scanning
- Risk Management
Timeline
Personal Assistant
Beverly Hills Rejuvenation Center
08.2023 - 02.2024
Lead Graphic Designer
Market X
10.2022 - 10.2024
Patient Care Coordinator Lead
Beverly Hills Rejuvenation Center
03.2022 - 08.2022
Relationship Banker
Bank of America
03.2019 - 04.2022
Client Service Representative
Bank of America
03.2017 - 03.2019
High Ticket Sales Closing
Elite Closers
Advanced Aesthetics Certificate - Aesthetics
Euphoria Institute of Beauty Arts & Sciences
High School Diploma -
Ed W. Clark High School
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