Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Katrina Belton

Katrina Belton

Sunnyvale,CA

Summary

Ambitious Assistant Manager promotes 2 years of commercial/residential paint leadership and team development. Works to mentor new team members in company policies, top-quality service delivery on tasks given. Decisive yet personable problem-solver bring superior conflict resolution skills with strength in DIY and residential repaint. Results-driven and equipped to handle fast-paced work with minimal oversight. Enhance operational success with forward-thinking approaches and skilled support of senior management initiatives. History of exceptional planning abilities and effective oversight of promotions, team training, and day-to-day operations. Talented sales management professional with natural leadership abilities and insight into strategies for improving business performance and profits. Handle diverse operational areas independently, sliding smoothly into different roles with excellent multitasking and problem-solving abilities.

Overview

25
25
years of professional experience

Work History

Assistant Manager

Sherwin Williams
11.2017 - Current
  • Supported budget development and forecasting with cost-saving measures and revenue enhancements
  • Coordinated employee schedules to provide adequate coverage according to business demands
  • Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems
  • Reduced corporate costs by addressing shrinkage, employee turnover, and vendor pricing
  • Assisted with training and developing new team members in company policies, procedures, and standards
  • Boosted annual sales through targeted marketing campaigns and exclusive brand partnerships
  • Maintained operational performance by skillfully handling opening and closing tasks
  • Promoted products with successful sales based on effective planning, merchandising, and employee preparation
  • Eliminated resource waste through effective monitoring and improved controls
  • Kept all paperwork current and compliant with internal standards and legal requirements
  • Directed daily store operations, including staff management, task delegation, merchandising, and customer service.
  • Inspiring color/design needs for interior and exterior homes.

Administrative Assistant/Store Support Lead

Kohls Retail Store
02.2017 - 08.2019
  • Handled communications between staff and customers, including producing error-free correspondence and routing all mail
  • Oversaw accurate accounts payable and receivable actions by distributing invoices, updating accounts, and issuing payments
  • Arranged letter and parcel deliveries in collaboration with courier services
  • Managed all clerical tasks for busy retail office with staff
  • Stored office supplies and kept meticulous inventory by performing item counts on daily basis
  • Promoted productivity by handling all administrative tasks, including schedules and correspondence
  • Managed all incoming and outgoing mail, packages, and faxes
  • Tracked finances, projects and schedules with diverse computer programs
  • Kronos scheduling and processed payroll.

Assistant Project Manager

Apple Computer
02.2001 - 05.2006
  • Created and sustained good working relationships with internal and external partners
  • Supported financial managers in project closure in alignment with strict budgets
  • Managed 18 retail construction projects nationwide and Japan
  • Prepared contracts change orders and design directives for on going builds
  • Arranging travel, car arrangements for Project Management job site approvals and inspections
  • Prepared financial and progress reports and presented to board members and corporate executives
  • Defined and communicated clear targets and objectives to all levels of staff
  • Reported developments to project manager using spreadsheet reports
  • Updated office files daily and kept records organized
  • Developed solid relationships with staff, customers, and vendors
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.

Job Operations

Pacific Construction Inc.
02.2000 - 08.2002

Job operations coordinator for General Superintendent and Superintendents in the field. Organizing job site set-up for new projects starting.

Organizing travel, trailer, phone lines,

Sending plans and any correspondence to anyone who needs help for job site needs.

Education

Certificate in Nursing -

Providence Vocational School
Daly City, CA
05.2006

Diploma -

Burlingame High School
Burlingame, CA
08.1989

Skills

  • Customer service and satisfaction
  • Cost reduction
  • Employee performance evaluation
  • Team motivation
  • Sales strategies
  • Money handling
  • Budget administration
  • Team development
  • Scheduling
  • Inventory Controls

Timeline

Assistant Manager

Sherwin Williams
11.2017 - Current

Administrative Assistant/Store Support Lead

Kohls Retail Store
02.2017 - 08.2019

Assistant Project Manager

Apple Computer
02.2001 - 05.2006

Job Operations

Pacific Construction Inc.
02.2000 - 08.2002

Certificate in Nursing -

Providence Vocational School

Diploma -

Burlingame High School
Katrina Belton