Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Katrina Bennett

Bakersville,NC

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Yancey County Department of Social Services. Proven track record in case management and client support, enhancing self-sufficiency through tailored interventions. Recognized for teamwork and attention to detail, effectively collaborating with multidisciplinary teams to achieve positive outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CSST

Yancey County Department of Social Services
10.2021 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • assist with tasks like transportation, grocery shopping, and attending appointments to help individuals maintain their independence and access necessary services.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

IMC I

Yancey County Department of Social Services
10.2023 - 05.2024
  • Intake and Application Processing: Receive and process applications for public assistance programs, explain program requirements to clients, and assist with completing application forms.
  • Eligibility Determination: Interview applicants, research and verify information, and determine eligibility based on state and federal guidelines.
  • Client Support: Advise clients on program requirements, options, and resources, and refer them to other agencies or services as needed.
  • Case Management: Maintain case records, update client information, and respond to changes in client situations.
  • Documentation and Reporting: Prepare reports, maintain case logs, and ensure accurate record-keeping.

Domestic Violence Advocate

Safeplace
10.2019 - 10.2021
  • Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
  • Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
  • Enhanced client self-sufficiency through comprehensive case management services, including referrals to housing and employment opportunities.
  • Participated in ongoing professional development activities, enhancing knowledge base related to best practices in domestic violence prevention and response efforts.
  • Increased awareness of domestic violence issues by conducting community outreach and educational presentations.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Documented client progress and activities in accordance with agency policies and procedures.

Secretary

Affordable Roofing and Remodeling
04.2010 - 09.2017
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Maintained electronic filing systems and categorized documents.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.

Education

No Degree -

Mayland Community College
Spruce Pine, NC

High School Diploma -

Mitchell High School
Bakersville, NC
05-2001

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Computer skills
  • Attention to detail

Certification


  • Certified CPST, National Child Passenger Safety - 10-2023-10-2025

Timeline

IMC I

Yancey County Department of Social Services
10.2023 - 05.2024

CSST

Yancey County Department of Social Services
10.2021 - Current

Domestic Violence Advocate

Safeplace
10.2019 - 10.2021

Secretary

Affordable Roofing and Remodeling
04.2010 - 09.2017

No Degree -

Mayland Community College

High School Diploma -

Mitchell High School

Similar Profiles

CREATE PROFILE
Katrina Bennett