Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katrina Bentson

Monroe,LA

Summary

Having a knack for organization and research, I am also competent in hands-on and technological skills. I am able to remain motivated when unattended and willing to take up and/or be faced with challenges. Critical thinking, focus, and efficiency are abilities that maximize my productivity. A motivated and customer-service-oriented individual seeking a position in sales. I am passionate about providing exceptional customer service experiences and contributing to a positive team environment.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Planet Fitness
West Monroe, LA
11.2023 - Current
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.

Front End Associate

Target
Billings, MT
09.2020 - 03.2021
  • Processed customer transactions and provided excellent customer service.
  • Maintained a clean, organized and inviting store environment.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Greeted customers warmly upon arrival and identified their needs.
  • Answered incoming calls promptly, providing accurate information about products and services.

Team Member

Counter Culture
West Monroe, LA
08.2018 - 01.2019
  • Multi-tasked by taking orders, preparing food, clearing tables, and maintaining cleanliness.
  • Successfully communicated with all other team members to navigate job responsibilities and complete daily tasks.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Resolved day-to-day issues, trained new team members, and implemented ideas for improvement if I found them to be conducive to a more productive business environment.

Education

High School Diploma -

West Ouachita High School
West Monroe
05-2020

Skills

  • Customer service and satisfaction
  • Excellent verbal and written communication
  • Adaptability
  • High volume transactions
  • Employee engagement
  • Organization/Detail-oriented
  • Reporting and documenting
  • Strategic thinking

Languages

English
Native/ Bilingual
French
Professional

Timeline

Assistant Manager

Planet Fitness
11.2023 - Current

Front End Associate

Target
09.2020 - 03.2021

Team Member

Counter Culture
08.2018 - 01.2019

High School Diploma -

West Ouachita High School

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Katrina Bentson