Katrina Berges
Liberty,TX
Summary
Dedicated Educator with a strong focus on creating inclusive learning environments tailored to students with diverse needs. Knowledge in curriculum development ensures that special education students receive personalized support, maximizing their potential and fostering academic success. Committed to implementing innovative teaching strategies that enhance engagement and learning outcomes.
Overview
21
21
years of professional experience
Work History
Driver Specialist
Uber/Lyft
Houston, TX
10.2022 - Current
- Provided exceptional customer service by being courteous and professional at all times.
- Documented daily mileage, gas, and other data.
- Achieved consistently high customer scores due to exceptional service.
- Transported riders to designated stops according to pre-determined schedules.
Lab Administrator
AmSpec
Pasadena, TX
07.2020 - 05.2021
- Render prominent administrative duties, including data entry, reviewing slates for accuracy, filing, and receiving incoming calls.
- Remarkable teamwork with colleagues to make sure all services are completed impeccably.
- Reviewed lab protocols and provided feedback to ensure compliance with safety regulations.
- Created and maintained a database of laboratory supplies, equipment, and personnel.
Server
Wagon Wheel
07.2013 - 01.2017
- Executed opening and closing duties, including restocking supplies, and reconciling cash drawer
- Boosted sales by working efficiently on high volume shifts
- Uphold quality expectations and standards while performing daily housekeeping duties
Server
Cracker Barrel
12.2011 - 08.2013
- In consecutive roles, delivered exceptional customer service in a fast, friendly, professional manner in casual restaurant environment
- Recorded food and drink orders, providing food, and handling point-of-sale transactions, while ensuring adherence to all serving standards, safety procedures, and health and hygiene policies
Customer Service Associate
DHR Incorporated
01.2004 - 04.2011
- Executed high-level support to management for daily operations, with responsibilities for opening and closing building
- Generated numerous reports and maintained oversight of official documentation to complete daily auditing reports
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT08-2026
Associate of Applied Science - Analytical
Lee College
05-2020
Associate of Applied Science - Process Technology
Lee College
Baytown05-2020
Skills
- Professionalism
- Multitasking Abilities
- Team building
- Adaptability
- Time management abilities
- Problem-solving abilities
References
References available upon request.
Timeline
Driver Specialist
Uber/Lyft
10.2022 - Current
Lab Administrator
AmSpec
07.2020 - 05.2021
Server
Wagon Wheel
07.2013 - 01.2017
Server
Cracker Barrel
12.2011 - 08.2013
Customer Service Associate
DHR Incorporated
01.2004 - 04.2011
Bachelor of Arts - Elementary Education
Western Governors University
Associate of Applied Science - Analytical
Lee College
Associate of Applied Science - Process Technology
Lee College
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