Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katrina Boyd

Prescott Valley,AZ

Summary

Highly personable and experienced LNA and CMA with a strong focus on documentation and genuine patient interaction. Seeking a full-time position in a collaborative and challenging healthcare environment.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medical Assistant

Family 1st Primary Care
08.2023 - Current
  • Assisting the NP I was assigned to with patient care including but not limited to: Taking and inputting vitals, running and sending urines for drug screening, calling the patients with any information provided by the provider, completing and handling medical records requests, faxing orders, and more.
  • Proper collection of lab samples for proper diagnosing of ailments and conditions as well as obtaining appropriate documentation to send with the samples.
  • Preparing charts for the provider so she goes into each room knowing what the patient is there for as well as knowing their current medications.
  • As a certified Medical Assistant and licensed Nursing Assistant, I am also trained in lab draws, I am CPR certified, and I am knowledgeable in first aide.

Front Office

Dr. Melinda Martin
02.2020 - 08.2023
  • Providing the best customer service possible to our patients.
  • Accepting patient payments.
  • Taking phone calls and make sure they are handled appropriately.
  • Making sure patient charts are pulled and ready for the providers for their appointments.
  • Making sure patients are checked in for their appointments and out after their appointments.

Patient Care Coordinator

Arizona Kidney Disease & Hypertension Centers - Thunderbird Office
08.2016 - 02.2020
  • Answered phones, greeted patients and collected patient information, such as demographics and insurance to update medical records and billing claims.
  • Listened to concerns and resolved patient complaints.
  • Organized and managed health records.
  • Planned and coordinated with staff to ensure timely delivery and processing of patient information.
  • Processed all files, physician orders, social work assessments and recommendations to enhance the delivery of patient health services.
  • Protected patient privacy and maintained information confidentiality.

CNA & Unit Secretary Cross-train

Yavapai Regional Medical Center West
11.2010 - 08.2016
  • Maintained patient records, monitored vitals and reported to supervising nurse.
  • Responded promptly to all call lights in the hospital setting.
  • Worked the front desk and handled phones, billing issues and patient scheduling.
  • Worked with housekeeping staff to ensure all rooms and public areas were sanitary.
  • Input physician orders.
  • Worked closely with the nurses to meet the patient's individual needs.
  • Documented patient information into the electronic charting system.
  • Worked on the following floors: ICU, PCU, CVICU, medical/surgical, telemetry.

CNA

Las Fuentes Care Center
11.2009 - 11.2010
  • Assisted nursing home residents with daily living and recreational activities.
  • Greeted patients, served meals, cleaned rooms and ensured a positive living experienced for long-term care residents.
  • Maintained patient records, monitored vitals and reported to supervising nurse.
  • Responded promptly to all call lights in a long-term facility.
  • Utilized proper lift techniques to transfer patients from chair to bed.
  • Worked with housekeeping staff to ensure all rooms and public areas were sanitary.

Cashier

Safeway
08.2007 - 07.2009
  • Accepted customer payments.
  • Answered customers' questions on purchases, store policies, and store returns.
  • Coached customers on how to use self-checkout stations.
  • Counted the cash in the register at the start and end of each shift.
  • Guided customer disputes toward positive resolution with listening and diplomacy skills.
  • Interacted in a pleasant and friendly way with store guests.
  • Kept lines moving smoothly.

Education

Diploma -

Chino Valley High School
Chino Valley, AZ
06.2008

Associates of Arts - undefined

Yavapai College
Prescott, AZ
12.2020

Skills

  • Ability to multitask
  • Adept at MS Office
  • Exceptional attention to detail
  • Extremely team oriented
  • Outstanding communication abilities
  • Practiced in discretion and confidentiality
  • Proficient in problem solving
  • Regulatory and compliance issue expertise
  • Active listening
  • Bathing, feeding and dressing
  • Excellent patient rapport
  • Expert in charting/monitoring
  • Quick learner
  • Skilled in elderly assistance
  • Socially perceptive
  • Strong empathy and compassion

Certification

  • Medical Assisting, K8S5D5B3
  • Nursing Assisting, LNA1000025853

Timeline

Medical Assistant

Family 1st Primary Care
08.2023 - Current

Front Office

Dr. Melinda Martin
02.2020 - 08.2023

Patient Care Coordinator

Arizona Kidney Disease & Hypertension Centers - Thunderbird Office
08.2016 - 02.2020

CNA & Unit Secretary Cross-train

Yavapai Regional Medical Center West
11.2010 - 08.2016

CNA

Las Fuentes Care Center
11.2009 - 11.2010

Cashier

Safeway
08.2007 - 07.2009

Associates of Arts - undefined

Yavapai College

Diploma -

Chino Valley High School

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