Katrina Boyd
Prescott Valley,AZ
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Family 1st Primary Care
Prescott Valley, AZ
08.2023 - 06.2025
- Assisting the NP I was assigned to with patient care including but not limited to: Taking and inputting vitals, running and sending urines for drug screening, calling the patients with any information provided by the provider, completing and handling medical records requests, faxing orders, and more.
- Proper collection of lab samples for proper diagnosing of ailments and conditions as well as obtaining appropriate documentation to send with the samples.
- Preparing charts for the provider so she goes into each room knowing what the patient is there for as well as knowing their current medications.
- As a certified Medical Assistant and licensed Nursing Assistant, I am also trained in lab draws, I am CPR certified, and I am knowledgeable in first aide.
Front Office
Dr. Melinda Martin
02.2020 - 08.2023
- Providing the best customer service possible to our patients.
- Accepting patient payments.
- Taking phone calls and make sure they are handled appropriately.
- Making sure patient charts are pulled and ready for the providers for their appointments.
- Making sure patients are checked in for their appointments and out after their appointments.
Patient Care Coordinator
Arizona Kidney Disease & Hypertension Centers - Thunderbird Office
08.2016 - 02.2020
- Answered phones, greeted patients and collected patient information, such as demographics and insurance to update medical records and billing claims.
- Listened to concerns and resolved patient complaints.
- Organized and managed health records.
- Planned and coordinated with staff to ensure timely delivery and processing of patient information.
- Processed all files, physician orders, social work assessments and recommendations to enhance the delivery of patient health services.
- Protected patient privacy and maintained information confidentiality.
CNA & Unit Secretary Cross-train
Yavapai Regional Medical Center West
11.2010 - 08.2016
- Maintained patient records, monitored vitals and reported to supervising nurse.
- Responded promptly to all call lights in the hospital setting.
- Worked the front desk and handled phones, billing issues and patient scheduling.
- Worked with housekeeping staff to ensure all rooms and public areas were sanitary.
- Input physician orders.
- Worked closely with the nurses to meet the patient's individual needs.
- Documented patient information into the electronic charting system.
- Worked on the following floors: ICU, PCU, CVICU, medical/surgical, telemetry.
Education
PN Certificate - Practical Nursing
Yavapai College
Prescott Valley, AZ05-2025
Associates of Arts -
Yavapai College
Prescott, AZ12.2020
Skills
- Ability to multitask
- Exceptional attention to detail
- Practiced in discretion and confidentiality
- Proficient in problem-solving
- Regulatory and compliance issue expertise
- Active listening
- Excellent patient rapport
- Expert in charting/monitoring
- Patient care
- Electronic health records
- Team collaboration
- Medical terminology
Accomplishments
- PN Program Leadership Award
Certification
- LPN 328793
Timeline
Medical Assistant
Family 1st Primary Care
08.2023 - 06.2025
Front Office
Dr. Melinda Martin
02.2020 - 08.2023
Patient Care Coordinator
Arizona Kidney Disease & Hypertension Centers - Thunderbird Office
08.2016 - 02.2020
CNA & Unit Secretary Cross-train
Yavapai Regional Medical Center West
11.2010 - 08.2016
PN Certificate - Practical Nursing
Yavapai College
Associates of Arts -
Yavapai College