KATRINA BOYD
Phoenix,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Head Caregiver
Multiple Private Client's
Phoenix, Arizona
02.2015 - Current
- Supervised daily activities for elderly clients in home settings.
- Developed and implemented personalized care plans tailored to individual needs.
- Monitored vital signs and medication usage, documenting any variances or concerning responses.
- Assisted clients with personal care tasks, including bathing, grooming, and dressing.
- Maintained accurate documentation of services provided in patient charts.
- Coordinated with healthcare professionals to ensure comprehensive quality of care.
- Communicated regularly with families to provide updates on client well-being.
- Organized daily schedules, including appointments, meals, and recreational activities.
Receptionist/Personal Assistant
Raymond, Greer & Sassaman Law Firm
Scottsdale, Arizona
07.2013 - 08.2024
- Managed multi-line phone system, directing calls to appropriate attorneys efficiently.
- Maintained organized reception area by tidying furniture and arranging materials.
- Updated client information accurately to ensure comprehensive account maintenance.
- Sorted incoming mail daily, directing it to correct personnel for swift processing.
- Monitored office supplies inventory, anticipated needs, placed orders, and verified delivery.
- Delivered administrative support through document organization, copying, faxing, and schedule adjustments.
- Oversaw daily calendar management, setting appointments and planning office events.
- Coordinated meeting room bookings and arranged catering for successful meetings.
Administrative Assistant
Kre8ive Web Design
Phoenix, Arizona
11.2009 - 06.2013
- Managed daily office operations, ensuring organized filing systems and efficient workflows.
- Coordinated meetings by preparing agendas and documenting minutes for team discussions.
- Scheduled appointments and maintained calendars for executives and staff members.
- Facilitated collaboration through effective communication with clients, vendors, and internal teams.
- Handled correspondence, including emails and phone calls, ensuring prompt responses.
- Entered data into spreadsheets using Microsoft Excel to maintain accurate records.
- Organized physical and electronic filing systems to ensure confidentiality of documents.
- Processed invoices for payment using accounting software applications.
Education
Master of Arts - Organizational Leadership
Northern Arizona University
Flagstaff, AZ05-2026
Bachelor of Arts - Public Administration
Northern Arizona University
Flagstaff, AZ05-2025
Associate of Arts - Health Services Management
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ05-2024
Regulatory Compliance Certification -
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ05-2024
Medical Assisting Certification -
Gavilan College
Gilroy, CA05-2008
Skills
- Organizational leadership
- Regulatory compliance
- Health services management
- Client coordination
- Care plan development
- Administrative support
- Effective communication
- Direct patient care
- Patient advocacy
- Team collaboration
- Schedule management
- Microsoft Office
- Organizational skills
- Scheduling appointments
- Letter preparation
- Meticulous attention to detail
- Scheduling and calendar management
- Highly organized
- Excel spreadsheets
Certification
CPR Certified
Timeline
Head Caregiver
Multiple Private Client's
02.2015 - Current
Receptionist/Personal Assistant
Raymond, Greer & Sassaman Law Firm
07.2013 - 08.2024
Administrative Assistant
Kre8ive Web Design
11.2009 - 06.2013
Master of Arts - Organizational Leadership
Northern Arizona University
Bachelor of Arts - Public Administration
Northern Arizona University
Associate of Arts - Health Services Management
Maricopa Community Colleges, Gateway Community College
Regulatory Compliance Certification -
Maricopa Community Colleges, Gateway Community College
Medical Assisting Certification -
Gavilan College