Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Bradley

Katy

Summary

I am a highly-motivated employee with desire to take on new challenges. I am resourceful and confident; can get the job done, and do it well. Strong interpersonal and communication skills and can remain calm and work well under demanding conditions. Strong analytical, writing and research skills and thorough with detail, thus equally effective working independently and in cooperation with others. Effective working alone and as a cooperative team leader. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

14
14
years of professional experience

Work History

Housekeeper

Maid in Katy/Merry Maids
08.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Packer Associate

RTIC Coolers
12.2022 - 07.2023
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Arranged items on pallets according to size and weight.
  • Verified labels for appropriate order numbers and item specifications.
  • Assembled customer orders from stock and packed items in boxes.
  • Reported safety or workflow concerns to leadership for further investigation.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Sealed containers or materials using glues, fasteners and tape.

Medical Screener

Octapharma Plasma
05.2022 - 12.2022
  • Provided excellent customer service to all donors.
  • Screening each donor consists of observing for wellness, asking a few questions pertaining to the donor, obtaining their weight, vital signs, temperature, performing a capillary stick to check their hematocrit and protein levels, and recording all information into the database.
  • Assist any donor with questions as well as assisting with the use of the keyosk.

Caregiver

Sunrise Senior Living
08.2020 - 12.2021
  • Address client needs with respect and attention to safety.
  • Assist clients with daily living activities, including bathing, grooming, dressing, eating, and using the bathroom.
  • Actively engage clients through conversation and companionship.
  • Engage with clients in a manner that promotes their independence and maintains their dignity.
  • Help with meal preparation, planning, and grocery shopping.
  • Report any unusual incidents or behavior.
  • Administer medications as outlined.
  • Maintain a safe environment for clients.

Sales Associate

Hobby Lobby
07.2019 - 08.2020
  • Assisted customers with requests in store and on the phone.
  • Demonstrated knowledge of products and services to customers.
  • Greeted customers in a friendly and polite manner.
  • Kept an eye on inventory levels and restock shelves as needed.
  • Educated customers about current promotions and advertisements.
  • Rang up customers at the cash register, take payments, and issue receipts.
  • Stamped, marked, and tagged prices on merchandise.
  • Contributed to team's daily sales goals.

Front Desk Agent

Best Western Premier Energy
07.2018 - 05.2019
  • Presented a friendly customer service to all guest who checked in our establishment.
  • Made reservations, checked guests in and out as well as taking methods of payments for their stay and any additional items.
  • Answered the phones and took messages for customer.

Captain Mate

Merry Maids
04.2017 - 02.2018
  • Provided excellent customer service in Customers homes cleaned to expectation of the customer and our company.
  • Cleaned and sanitized rooms.
  • Made beds and changed linens.
  • Replenished toiletries and towels.
  • Emptied trash receptacles.

Front Desk

Holiday Inn
08.2011 - 05.2016
  • Presented a friendly customer service to all guest who checked in our establishment.
  • Made reservations, checked guests in and out as well as taking methods of payments for their stay and any additional items.
  • Answered the phones and took messages for customer.

Education

Phlebotomy Certification -

Smithwood Medical Institute, Long Technical College
Houston, Phoenix

Skills

  • Specimen collection
  • Processing
  • Injections
  • Communication skills
  • Clerical
  • Safety standards
  • Legal
  • Ethical
  • Professional credentials
  • Establishing records
  • Maintaining safety
  • Data entry
  • Good work ethic
  • Teamwork

Timeline

Housekeeper

Maid in Katy/Merry Maids
08.2023 - Current

Packer Associate

RTIC Coolers
12.2022 - 07.2023

Medical Screener

Octapharma Plasma
05.2022 - 12.2022

Caregiver

Sunrise Senior Living
08.2020 - 12.2021

Sales Associate

Hobby Lobby
07.2019 - 08.2020

Front Desk Agent

Best Western Premier Energy
07.2018 - 05.2019

Captain Mate

Merry Maids
04.2017 - 02.2018

Front Desk

Holiday Inn
08.2011 - 05.2016

Phlebotomy Certification -

Smithwood Medical Institute, Long Technical College