Katrina Brandau
Palm Coast,FL
Summary
Motivated medical office professional with a strong dedication to providing exceptional healthcare administration support. Seeking a position with BJC Healthcare to leverage skills in managing, organizing, reviewing, and processing healthcare administration needs. Proven ability to collaborate effectively as a team player while excelling in independent work. Committed to contributing to the overall success of the company and providing compassionate and respectful care to patients.
Overview
13
13
years of professional experience
Work History
Medical Office Administrator
Changing Tides Chiropractic and Wellness
2023.10 - 2024.05
- Promptly addressed patient inquiries, providing clear explanations regarding treatment plans, insurance coverage, billing processes, and other concerns.
- Streamlined patient flow by coordinating with clinical staff, ensuring seamless transitions between appointments and procedures
- Reviewed and sent medical records to other physicians upon request.
- Scheduled, coded and billed all services provided.
- Established partnerships with insurance companies to facilitate coverage and authorizations.
Massage Therapist
Tutor Chiropractic Health Care
2011.08 - 2023.10
- Conducted assessments, massage therapy, and therapeutic modalities for chiropractic patients pre and post adjustments.
- Collaborated with Chiropractor to devise effective treatment plans for patients
- Provided compassionate assistance to patients suffering from debilitating diseases or injuries.
- Facilitated organized reiki events for groups of up to 15 individuals.
Salon Manager
LA Tan
2011.05 - 2023.10
- Achieved consistent high-level of customer satisfaction.
- Provided comprehensive training and mentorship to facilitate staff development.
- Successfully met targets by promoting salon products and driving sales
- Managed business finances, cash flow, and overall transactions.
Education
Associate of Arts -
Waubonsee Community College
05.2006
Skills
- Superior customer service
- Professional demeanor
- Team orientated
- Reliable
- Leadership, mentoring, training
- Medical and business billing oversight
Timeline
Medical Office Administrator
Changing Tides Chiropractic and Wellness
2023.10 - 2024.05
Massage Therapist
Tutor Chiropractic Health Care
2011.08 - 2023.10
Salon Manager
LA Tan
2011.05 - 2023.10
Associate of Arts -
Waubonsee Community College
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