Katrina Bratcher
Raeford,NC
Summary
Focused team player ready to serve as mentor and resource to residents. Friendly with talent for building trust with individuals through counseling and advice. Approachable demeanor with strong problem-solving skills to tackle various needs or issues. Dedicated [Job Title] with background in daily oversight and interactions with residents. Bringing work history leading and monitoring recreational activities and observing individuals during regular household routines. Professional when communicating with teammates, family members and authorities. Energetic residential counseling professional with experience monitoring residents and supporting facility operations. Expert at intake and discharge procedures, medication management and room inspections. Calm when handling incidents and crisis intervention meetings.
Overview
7
7
years of professional experience
Work History
Residential Counselor
Hope Gardens Community Center
2022.01 - 2023.08
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
Cook Shift Leader
Grits N Gravy
2022.04 - 2022.11
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Residential Counselor
Multicultural Community Services
2019.02 - 2021.12
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
Quality Control Technician
Butterball
2016.12 - 2020.10
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proposed corrective actions to address recurring quality issues.
- Performed thorough inspections of incoming materials and outgoing products.
Education
High School Diploma -
Hoke County High School
Raeford, NC06.1995
Skills
- De-Escalation Techniques
- Boundaries Establishment
- Client Advocacy
- Supply Replenishment
- Safety Management
- Client Transportation
- Progress Monitoring
- Patient Education
Timeline
Cook Shift Leader
Grits N Gravy
2022.04 - 2022.11
Residential Counselor
Hope Gardens Community Center
2022.01 - 2023.08
Residential Counselor
Multicultural Community Services
2019.02 - 2021.12
Quality Control Technician
Butterball
2016.12 - 2020.10
High School Diploma -
Hoke County High School
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