- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- Parents As Teachers National Center
Advisory Committee Member - NAFSCE, Individual Member
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Youth Development Programs
KATRINA BROWN
Florissant,MO
Summary
Executive leader with deep experience driving organizational success and fostering collaboration. Skilled in the creation, implementation, and execution of plans and programs across internal and external stakeholders. Possesses exceptional communication and interpersonal skills, to progress strategic planning, financial oversight, and stakeholder engagement, for short-to long-range objectives and actions needed to achieve the organization's goals. Known for adaptability, resilience, and delivering results in evolving environments. Strong results-driven approach with adaptability and focus on achieving measurable results through effective collaboration and leadership.
Overview
17
17
years of professional experience
Work History
Director of Program Operations
Home Works The Teacher Home Visit Program
07.2021 - Current
- Align and lead the Program team, promoting opportunities for participation in every aspect of HW!, and ensuring that collaboration be a core value in all activities and functions.
- Influence agent in program design, development, implementation, and evaluation strategies.
- Develop and implement strategies to maximize synergies among program areas and staff.
- Steer existing and new relationships with school district leaders, school staff, parents, and community members.
- Track program implementation at the district, school, and classroom levels.
- Execution of evaluation team to set and examine program objectives, including quantitative and qualitative data.
- Assess and advocate for resources needed to meet program objectives.
- Board relations, marketing, financial acumen, and volunteer relations leadership.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Offered project and restructuring oversight to guide operational team through transitional processes.
- Represent company at partner and donor meetings and demonstrate competence, professionalism, and client-focused approach to services.
- Oversee financial management activities, including budgeting, forecasting, and reporting, contributing to sound fiscal decision making.
- Coordinate grant updates and generate standard reports and funder updates for speaking engagements and meetings with funders and policy makers.
- Champion change management strategies that facilitate smooth transitions during major company reorganizations or project shifts.
- Establish strong relationships with stakeholders, fostering collaboration and enhancing communication channels.
- Promote a culture of accountability among team members by setting clear expectations and providing ongoing feedback on performance.
- Manage cross-functional teams to ensure successful program delivery within budget and timeline constraints.
- Increase stakeholder engagement by proactively managing communications between internal teams as well as external partners.
- Lead the development of organizational policies and procedures aimed at standardizing best practices across all program operations functions.
- Serve on 4 committees to support administrative, policy and procedural matters.
- Demonstrate effort to build community partnerships while enhancing positive company image.
- Mentor staff members, promoting professional development opportunities and encouraging career growth.
- Facilitate cross-functional interdepartmental communications resulting in enhanced workflow.
- Review organization priorities and goals to support programming and achieve outcomes.
- Conduct regular program evaluations to identify areas for improvement, driving continuous enhancement efforts.
- Collaborate with internal departments to develop comprehensive proposals for new business opportunities, resulting in significant revenue growth.
- Manage and supervise administrative and daily program operations, complying with policies and regulations.
- Coach team members on productivity strategies to accomplish challenging goals.
- Demonstrate strong writing and presentation skills to develop briefs, memorandums and analytical reports for schools.
- Research industry best practices in support of training development and program content.
- Pursue continuous learning opportunities to advance leadership and relevant subject matter knowledge and skills.
Program Manager
Saint Louis University
01.2018 - 07.2021
- Designed, implemented and coordinated the Promoting Child Health Equity by Addressing Resource Insecurities in Pediatric Clinical Settings grant.
- Coordinated and screened social determinants of health and addressed health and education disparities/barriers.
- Managed the activities associated with the grant to ensure timely completion.
- Monitored and evaluated service provisions.
- Program presentation and published works within medical and education communities.
- Successful sustainability management of program and development of opportunities for complimentary programs and policy.
- Oversight, direction, and collection of data on resource referral; managed and collected primary qualitative data.
- Managed connections with diverse professional and practitioner community members (i.e., pediatricians, medical staff, public health and social work students, social workers, and community-based organizations).
- Facilitated quarterly Community Advisory Committee, consisting of 5 local organizations providing social services needs.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Identified program obstacles and communicated possible impacts to team.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Championed best practices in project management, fostering a culture of continuous improvement.
Zone Lead
Benchmark Human Services/Missouri First Steps
01.2008 - 01.2018
- Leadership of 60+ service providers, 80+ clients/families, Family Service Coordinators, and Administrative Assistants.
- Developed/Wrote and presented weekly and monthly reports/proposals.
- Primary objective to meet the needs of clients by providing quality programming, with continual improvement and transition to school district programming.
- Management of client's in home therapy services and connection to school district programming.
- Efficient management of 45-day timelines, including referral follow-up, data entry, evaluation of background and medical information, eligibility determination, meeting planning, and provider placement.
- Superior completion of reports within 10-day timeline (including meeting held, report written and finalized, and submitted to client).
- Ensured compliance of files with federal, state, and local regulations bi-annually.
- Evaluated areas of specialty and provider needs for North St. Louis County and solicited providers as needed.
- Monitored and evaluated service provisions.
- Developed comprehensive training programs to ensure consistent knowledge levels across the team.
- Managed cross-functional projects, coordinating efforts among multiple departments for successful outcomes.
- Led zone-wide initiatives for continuous improvement, fostering collaboration among diverse teams.
- Collaborated with other Zone Leads in regional meetings to share best practices and industry trends that impact business operations.
Education
Executive Master of Health Administration (EMHA) - Health Administration
Saint Louis University
St Louis, MO05.2021
Master of Education in Counseling (MEd) - Counseling
University of Missouri-St. Louis
St Louis12.2011
Skills
- Strong organizational and time-management skills
- Transparent and collaborative team leadership
- Strong ideals and integrity, with a combination of vision, strategic, and operational planning abilities
- Outstanding management and dedication to the nonprofit sector, with an emphasis on youth-serving programs
- Budget development and management
- Program monitoring
- Cross-functional collaboration
- Contract management
- Needs assessment
- Strategic plan implementation
- Grants process & donor relations
- Stakeholder communications
- Recruitment and hiring
- Training and development
- Public speaking
Affiliations
- Zeta Phi Beta Sorority, Inc., Member
- FOCUS St. Louis CORO Women In Leadership Alumna (Fall 2019 - Class 70)
- Greater St. Louis Inc. Fellow (24-25 Cohort 19)
Interests
Timeline
Director of Program Operations
Home Works The Teacher Home Visit Program
07.2021 - Current
Program Manager
Saint Louis University
01.2018 - 07.2021
Zone Lead
Benchmark Human Services/Missouri First Steps
01.2008 - 01.2018
Executive Master of Health Administration (EMHA) - Health Administration
Saint Louis University
Master of Education in Counseling (MEd) - Counseling
University of Missouri-St. Louis
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