Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Cayabyab

Livermore,CA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Key Holder

Psycho Bunny
08.2023 - Current
  • Build, manage, and develop a working team comprised of 3-7 personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures
  • Coordinated with corporate office on inventory management, pricing changes, policy updates and other operational matters.
  • Keeping up with updates on sales, understanding conversion, email captures, UPT, ADS, and the flow of traffic. Making sure that the store is on track with goals on sales, identifying problems and their solutions resulting in improving service performances such as customer service.
  • Managing opening/closing store procedures according to the store’s policy including opening and closing registers. Prepared end of day financial reports accurately recording bank deposits
  • BOH work, processing shipment, pushing out product and helping assist with visual merchandising
  • Managing sales floor operations with other sales associates throughout the day with effective communication.

Lead Server

Stoneridge Creek
05.2022 - 10.2022
  • Trained new servers in restaurant procedures, daily operations, and server duties.
  • Demonstrated strong leadership skills by providing guidance, support, and direction to staff members in order to ensure customer satisfaction. Utilized POS software programs to accurately process orders and payments.
  • Execute great resident service with a welcoming attitude and helping the resident understand the menu items/specials.
  • Substitute and assist during emergencies or rush periods.

Framer

Michaels
12.2021 - 01.2022
  • Answer customer’s questions about merchandise and advise customer on merchandise selection.
  • Being able to build relationship with customers through individual client sales and providing recommendations towards their projects, selling and creating their frames.
  • Operated cash register and POS to process sales transactions and handle payments.

Education

AA - Psychology

Las Positas College
Livermore, CA
07.2026

Skills

  • Team Leadership Skills: Team work, Organization Skills, Customer service
  • General Skills: Verbal Communication, Written Communication, strong work ethic and dependability, cash handling and balancing

Timeline

Key Holder

Psycho Bunny
08.2023 - Current

Lead Server

Stoneridge Creek
05.2022 - 10.2022

Framer

Michaels
12.2021 - 01.2022

AA - Psychology

Las Positas College

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