Katrina Chizek
Milford,MI
Summary
Organized goal-driven professional. Ability to prioritize projects and multitask effectively. Methodical and detail-oriented team player with expertise in training and team leadership. Ten plus years of direct sales and client service.
Overview
19
19
years of professional experience
Work History
Administrative Assistant, Ballroom Dance Teacher
Arthur Murray
Ann Arbor, MI And Arnold, MD
09.2017 - Current
- Exceptional and engaging customer service skills.
- Answer phones, scheduling and weekly reports
- Strong sales acumen
- November 2024, Awarded Top Administrative Assistant for the MidWest Region.
- Plan student curriculum and evaluate programs for certification.
- Studio event planner and community outreach coordinator.
- Created and developed individualized lesson plans to meet students' academic needs.
- Trained Administrative Staff and Dance Teachers
Administrative Assistant
Advanced Technologies Consulting
Milford, MI
01.2021 - 09.2023
- Reconciled account files and produced monthly reports.
- Organized company meetings and scheduling.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Built relationships with customers and community to promote long term business growth.
Office Manager/Lab Technician
Inmatech
Ann Arbor, MI
04.2015 - 04.2018
- Day to day office management
- Lab Tech- Advanced Materials & Battery Testing, Data Collection/Entry, and Reporting
- Managed Human Resources
- Bookkeeping/Payroll
- Coordinate Travel Arrangements
- Reconciled Expense Reports
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Organized company meetings and scheduling.
Operations Manager/Owner
Itech Repair
Ann Arbor, MI
03.2012 - 04.2015
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed and maintained relationships with external vendors and suppliers.
- Budgeted and managed purchasing, sales, marketing and customer account operations efficiently.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll.
Brand Ambassador
Busy Bee Promotions
Los Angeles, CA
10.2009 - 10.2011
- Increased sales by effectively communicating product benefits.
- Greeted customers warmly and pleasantly answered inquiries.
- Collaborated with marketing team to create and implement promotional campaigns.
- Educated trade and distributor partners regarding brand benefits, products and services.
- Conducted consumer surveys and analyzed purchasing trends.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Assistant Manager
White House Black Market
Brea, CA
04.2007 - 05.2012
- Consistently achieved or exceeded sales goals.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Master of Arts - Teaching
Purdue University, Global
09-2023
Bachelor of Arts - Theatre Arts
California State University, Fullerton
08-2012
Certification
Intuit Quickbooks Online
2019
Skills
- Teaching and Training
- Client Relationship Management (CRM)
- Sales & Business Development
- Project Management and Personnel Liaison
- Non-Profit Board Member-Dexter Community Players
- Event Planning
- Customer/Client Service
- Schedule Coordination
- Task Prioritization
- Staff Management
- Administration and Operations
- Data Entry & Computer Skills (MS Tools)
Timeline
Administrative Assistant
Advanced Technologies Consulting
01.2021 - 09.2023
Administrative Assistant, Ballroom Dance Teacher
Arthur Murray
09.2017 - Current
Office Manager/Lab Technician
Inmatech
04.2015 - 04.2018
Operations Manager/Owner
Itech Repair
03.2012 - 04.2015
Brand Ambassador
Busy Bee Promotions
10.2009 - 10.2011
Assistant Manager
White House Black Market
04.2007 - 05.2012
Master of Arts - Teaching
Purdue University, Global
Bachelor of Arts - Theatre Arts
California State University, Fullerton
Certification
Intuit Quickbooks Online