Katrina Christopher
Mount Enterprise,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Rural Carrier Assistant (RCA)
Unites States Postal Services
01.2023 - Current
- Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Consistently met performance goals set forth by management regarding daily completion times for assigned routes.
Regular Rural Carrier
United States Postal Service
11.2017 - 12.2022
- Managed time effectively, balancing multiple tasks and prioritizing deliveries based on urgency or special requests.
- Supported USPS initiatives through participation in food drives and other charitable efforts within the community.
- Collaborated with coworkers to handle overflow or challenging deliveries, optimizing overall team productivity.
- Assisted in training new employees, sharing best practices for rural carrier duties.
Rehab Therapy Tech/Psychiatric Nursing Assistant
Rusk State Hospital
10.2013 - 09.2017
- Contributed to a positive therapeutic environment through effective communication, active listening, and respectful interactions with patients and staff members.
- Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
- Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
- Documented patient progress meticulously in electronic medical records, maintaining accuracy and confidentiality as required by HIPAA regulations.
Direct Care Staff
Nacogdoches Boys Ranch
04.2012 - 05.2013
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Improved communication between staff members by implementing a streamlined system for sharing pertinent information about patient needs and progress.
- Actively participated in staff meetings, sharing insights on patient experiences to inform team-wide decision-making processes.
Certified Medication Aide
Willowbrook Nursing and Rehab
06.2008 - 02.2013
- Demonstrated strong knowledge of state regulations governing Certified Medication Aides, ensuring compliance with all relevant guidelines during daily tasks.
- Contributed to efficient facility operations by preparing and organizing medications in advance for scheduled distribution times.
- Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.
- Administered medications to patients and remained vigilant for negative side effects.
Sales Associate
Belk
01.2006 - 04.2010
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Psychology
Stephen F Austin State University
Nacogdoches, TX01.2012
No Degree - Psychology
Navarro College
Corsicana, TX12.2005
No Degree - Psychology And Biology
Missouri Southern State University
Joplin, MO04.2003
High school diploma -
Nacogdoches High School
Nacogdoches, TX05.2002
Skills
- Individual / Group Counseling
- Behavioral Therapy
- Safe Driving
- Dependability
- Cash handling
- Medication Administration
- Leadership
- Organization
- Professional relationships
- Service Sales
- Microsoft Office
Certification
Certified Medication Aide, 08/01/04, 01/31/13, License to administer medications written by a doctor, Reorder medications from a pharmacy, Take blood pressure
Assessments
- Customer service, 12/01/22, Proficient, Identifying and resolving common customer issues
- Customer focus & orientation, 12/01/22, Proficient, Responding to customer situations with sensitivity
- Administrative assistant/receptionist, 11/01/22, Proficient, Using basic scheduling and organizational skills in an office setting
- Medical receptionist skills, 12/01/22, Proficient, Managing physician schedules and maintaining accurate patient records
- Medical terminology, 11/01/22, Completed, Understanding and using medical terminology
- Delivery driver, 11/01/22, Proficient, Interpreting instructions or signs and solving problems
- Outside sales, 04/01/24, Proficient, Understanding and responding appropriately in sales scenarios, and performing common sales calculations
- Sales skills, 04/01/24, Proficient, Influencing and negotiating with customers
Timeline
Rural Carrier Assistant (RCA)
Unites States Postal Services
01.2023 - Current
Regular Rural Carrier
United States Postal Service
11.2017 - 12.2022
Rehab Therapy Tech/Psychiatric Nursing Assistant
Rusk State Hospital
10.2013 - 09.2017
Direct Care Staff
Nacogdoches Boys Ranch
04.2012 - 05.2013
Certified Medication Aide
Willowbrook Nursing and Rehab
06.2008 - 02.2013
Sales Associate
Belk
01.2006 - 04.2010
No Degree - Psychology
Stephen F Austin State University
No Degree - Psychology
Navarro College
No Degree - Psychology And Biology
Missouri Southern State University
High school diploma -
Nacogdoches High School
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