Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
BusinessAnalyst
Katrina Clement

Katrina Clement

Secretary
Sandyville,WV

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Professional Secretary with years of experience managing daily administrative support tasks and operations in the industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Torrid
03.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Secretary

Thousand Islands Central School
09.2011 - Current
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Education

Teaching

Corning Community College
Corning, NY

Teaching

Jefferson Community College
Watertown, NY

High School Diploma -

Lyme Central School
Chaumont
06.1997

Skills

  • Startup and Shutdown Management
  • Consumer Buying Habits
  • Administration and Reporting
  • Clerical Support
  • Computers and Technology
  • Outgoing Mail Preparation
  • Multitasking and Time Management
  • Employee Coaching and Motivation
  • Computer Proficiency
  • Customer Satisfaction
  • Critical Thinking
  • Confidentiality Understanding
  • Greeting Visitors

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Torrid
03.2021 - Current

Secretary

Thousand Islands Central School
09.2011 - Current

Teaching

Corning Community College

Teaching

Jefferson Community College

High School Diploma -

Lyme Central School
Katrina ClementSecretary