Katrina Dailey Koninsky
Canton,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CPC-A position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Admissions Coordinator
Blue Ridge Mountain Recovery Center
2022.05 - 2023.09
- Assisted in patient admission process based on federal and state laws.
- Salesforce
- Provided exceptional customer service during phone and email interactions with prospective patients and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
Retail Store Manager
Francesca's Collections
2018.08 - 2022.05
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance, and purchasing functions.
- Created employee schedules to align coverage with forecasted demands.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
Franchise Owner
Johnny’s New York Style Pizza
2005.03 - 2016.06
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Oversaw payroll, business planning and marketing for franchise operations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
- Developed solid rapport with vendors, ensuring timely delivery of goods and services while managing cost expectations.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Spearheaded local charitable initiatives on behalf of the franchise brand, enhancing public perception and goodwill within the community.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
Education
Medical Coding Specialist
Kennesaw State University
Kennesaw, GA12.2023
Medical Office Assistant
Kennesaw State University
Kennesaw, GA04.2019
Medical Assistant
The Medix School
Smyrna, GA06.1996
Skills
- Diagnostic Coding Accuracy
- HIPAA compliance awareness
- Clinical Documentation Review
- Continuing Education Commitment
- Critical thinking abilities
- Organizational Competencies
- Time Management Aptitude
- HIPAA Compliance
- Training and mentoring
- Data Entry
- Insurance Verification
- Medical Terminology
- Regulatory guidelines
- Workflow Management
- Certified Outpatient Coder
- CPT coding knowledge
Vintage and Antiques Dealer
I currently sell vintage and antique items. I sell through online platforms and in-store at two antique malls.
Timeline
Admissions Coordinator
Blue Ridge Mountain Recovery Center
2022.05 - 2023.09
Retail Store Manager
Francesca's Collections
2018.08 - 2022.05
Franchise Owner
Johnny’s New York Style Pizza
2005.03 - 2016.06
Medical Coding Specialist
Kennesaw State University
Medical Office Assistant
Kennesaw State University
Medical Assistant
The Medix School
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