Katrina Davidson
Richland,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Ground Operations Agent
Allegiant Air
05.2022 - Current
- Operated aircraft refuelers, tugs and tractors, ground power units and other aircraft ground support equipment.
- Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
- Marshaled large and small aircraft to and from parking areas, ramps and airfields.
- Implemented and enforced safety policies and procedures, confirming compliance with regulations.
- Attended and completed required online and in-person training and mentored newer agents in advanced roles.
- Monitored safety-sensitive zones and enforced security measures throughout ground operations.
- Coordinated and monitored snow and ice control procedures and confirmed compliance with airport's severe weather control plan.
Personal Trainer
9 Round Kickboxing Fitness
01.2021 - 05.2022
- Motivated clients to achieve results through individualized goal setting, frequent follow-up, and reassessments to show progress
- Developed and maintained long term clients to meet a variety of fitness and health related goals
- Directed numerous group presentations on different exercise modalities
- Managed scheduling for a large book of clientele.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
Sales Associate
Dick's Sporting Goods
01.2018 - 01.2020
- Assisting athletes in finding and purchasing equipment that best fits their needs
- Assist in setting up the store for holiday promotions and other events
- Worked in several sales departments within the store to help with business needs
- Assist in placing out inventory on the sales floor and setting up displays.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Shift Supervisor
Dairy Queen
01.2008 - 01.2015
- Train and mentor new employees
- Oversee opening and closing of the store
- Utilize and balance registers
- Help with customer concerns.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Associate of Arts - Photography
Southern New Hampshire University
Manchester, NH12.2019
HS Diploma -
Kamiakin High School
06.2007
Skills
- Over 16 years of customer service
- Ability to work independently or with others
- Ability to balance multiple projects at once
- Attentive to details
- Complete tasks on a timely manner
- Ability to lead & motivate a team
Timeline
Ground Operations Agent
Allegiant Air
05.2022 - Current
Personal Trainer
9 Round Kickboxing Fitness
01.2021 - 05.2022
Sales Associate
Dick's Sporting Goods
01.2018 - 01.2020
Shift Supervisor
Dairy Queen
01.2008 - 01.2015
Associate of Arts - Photography
Southern New Hampshire University
HS Diploma -
Kamiakin High School
Similar Profiles
Austin McKennaAustin McKenna
First Officer A319/A320 at Allegiant AirFirst Officer A319/A320 at Allegiant Air
Richard YoungRichard Young
Customer Service Representative at Allegiant AirCustomer Service Representative at Allegiant Air
Gerald Thomas Burg IIGerald Thomas Burg II
Lead Technician at Allegiant AirLead Technician at Allegiant Air
Anastasiia KritAnastasiia Krit
Flight Attendant at Allegiant AirFlight Attendant at Allegiant Air
Brei BeamBrei Beam
City Council Member at City Of RichlandCity Council Member at City Of Richland