Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katrina Dean

Melbourne,FL

Summary

Customer focused with several years of experience in management. Flexible and adaptable, with strong organizational, and time management skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Assistant

Dennis' Antiques
Rockledge, FL
01.2022 - 12.2022
  • Provided customer service by answering questions, resolving problems, and responding to complaints promptly.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Completed daily reports on sales performance.
  • Evaluated customer feedback data.
  • Accepted credit card payments.
  • Maintained records related to sales for store management.

Assistant Manager

Long John Silvers A&W
Melbourne, FL
06.2018 - 12.2021
  • Ensured compliance with health and safety regulations in all areas of the kitchen.
  • Maintained inventory of supplies, equipment, and food items for daily operations.
  • Ordered necessary supplies from approved vendors to maintain adequate stock levels.
  • Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
  • Provided comprehensive training to our staff in food preparation, money handling, and cleaning roles, instilling confidence in their capabilities and facilitating smooth restaurant operations.

House Manager

Genesis House, Inc
Melbourne, FL
12.2020 - 06.2021
  • Organized and maintained household inventory records, including supplies and equipment.
  • Developed systems of management for daily operations in the house.
  • Ensured compliance with local health and safety regulations.
  • Established standards for cleanliness and hygiene in the residence.
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Resolved individual resident issues with interpersonal skills.
  • Mixed water and detergents to prepare cleaning solutions.

Education

Bachelor of Arts - Interdisciplinary Studies, Diversity Studies

University of Central Florida
Orlando, FL
12-2024

Skills

  • Complex Problem-Solving
  • Merchandising proficiency
  • Processing payments
  • Visual Merchandising
  • Customer Needs Assessment
  • Sales expertise

Certification

  • Certification of politics of race, ethnicity, gender, and identity

Timeline

Sales Assistant

Dennis' Antiques
01.2022 - 12.2022

House Manager

Genesis House, Inc
12.2020 - 06.2021

Assistant Manager

Long John Silvers A&W
06.2018 - 12.2021

Bachelor of Arts - Interdisciplinary Studies, Diversity Studies

University of Central Florida

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Katrina Dean